Security Alarms & Monitoring
Silco can install, service, and monitor virtually all brands of Security Alarm Systems. Silco installations are performed by Silco technicians and not subcontracted to others. Silco also does not believe in locking customers in to long term contracts. We feel it is our obligation to earn your business every year.
At Silco, we evaluate your site, your needs, your future ideas and build a custom system that will do exactly what you want with room to grow as your business does. Integrate one location or multiple locations. Our security alarm systems allow authorized users the ability to monitor their facility remotely. Our customers have peace of mind with our 24/7/365 UL® monitoring.
Installation & Maintenance
Our trained technicians can install, inspect and perform regular maintenance on virtually any type of security alarm and network system integrating your existing fire and security devices into one easy to use configuration. Talk to one of our security experts or schedule a site visit to learn more.
Mobile App & Capabilities
More and more companies are integrating mobile access and alerts with their security alarms. Lock, unlock, view security events, and arm/disarm zones or the entire facility all from your smart phone or tablet.
Need to allow access to an individual inside your facility but you’re not around, or don’t want to drive across town after hours with a key to let them in? Easy – just unlock the zone you want from your phone and monitor the whereabouts of the individual in real time. When the work has been completed and the individual leaves, simply push a button to lock your facility down.
No need to worry, our 24/7-365 UL® monitoring center will take care of the rest. If you do receive a security alarm event, you can view the triggered area on your phone* and determine if you need further assistance and avoid deploying first responders for a false alarm.
Our apps work on a desktop, tablet and with both Apple® and Android® platforms.
*With appropriate hardware and service.
4G LTE 24/7 – 365 Monitoring
If your fire or security alarm is still using the outdated POTS telephone lines to communicate, it’s time for a technology upgrade. Cellular communication is more secure, reliable, and provides faster response time from your facility to the police or fire department.
Silco security technicians can easily upgrade your current system, or install an upgraded system that can save you money each month. Schedule a free site visit and one of our knowledgeable account representatives will come to you and provide options that will fit any size business, system, or budget.
Floor Plan Integration and Benefits
Silco has the capability to integrate your digital floor plan into our interactive software. This allows authorized users to view events in real time and grant or deny access immediately. Need to disable an employee key card or restrict access to an area? No problem, it’s as easy as a touch of a button. Need to review an event that happened in the past? Easy – you can do that as well.
See real time activity and monitor which doors are locked and unlocked by individuals, integrate your cameras, access control points, panic alarms and more into one easy to use visual map. If you have one camera or hundreds of cameras, the possibilities are endless and the software is scalable to fit virtually any application.
Frequently Asked Questions
What do I do if the monitoring center calls to inform me there is an alarm?
Have the monitoring agent dispatch the police. Someone should meet the police there, but let the police verify it is safe to enter.
Why can’t I arm my system?
Most of the time this is due to an open door or someone walking by a motion detector. Verify all doors are closed and that all employees have exited the building before trying to arm your system.
Why is my security alarm panel always beeping?
There are multiple reasons – do you have the door chime feature turned on? Most keypads will display information regarding the errors.
How often do the batteries need to be replaced in my security alarm control panel?
Silco recommends replacing the control panel battery every 5 years. If you have wireless devices, these batteries will typically last 2-5 years depending on usage.
Do I need phone lines?
No, why pay for expensive business class phone lines when we can install a Cellular Communicator on your system? Cellular Communicators are significantly less expensive and more reliable than the older POTS telephone lines.
