See All Reviews
22:15 11 Sep 19
We appreciated the positive can-do attitude of your technician . He looked at our equipment and was able to determine what was needed quickly and without delay. We are thankful to have Silco taking care of our facilities. Thanks, Ryan K. and the Silco team.
19:51 28 Aug 19
Bobby and Stacey gave me great advice on my security and fire services. They where very knowledgeable and professional. Thank You!
17:17 16 Aug 19
Bobby took exceptional care of us! He took the time to explain everything and make sure we knew exactly what we were getting. Very much appreciated!
13:46 09 Aug 19
Bobby did a fantastic job today. Very professional and completed service in a timely manner. Have had nothing but positive experiences with Silco! And they’re local, which we like. Thank you! -Joe, owner.
19:29 01 Aug 19
Very impressed with the service. Called about intercom and door release system damaged by lightening strike. Tech showed promptly (Nick). Had excellent knowledge of the system and quickly made repairs.
21:58 15 Jul 19
I had a great experience today with this company checking my fire extinguisher for our business. Bobby, Lainie , and Ryan were awesome to deal with. Would recommend this company for all your fire and security needs. Thank you for taking good care of us!
13:57 09 Jul 19
Great service from Dorian, the shop foreman at Silco in Cincinnati. Chelsea, the receptionist was very helpful too. Quick, expert service, we like that! -Joe
19:00 05 Jul 19
Two technicians form Silco, Bobby and Ryan, provided service at our facility today. They were very thorough in their work and very informative in their explanations. It is a good feeling to be confident in the quality of work such people provide.
17:20 05 Jul 19
Bobby and Ryan and the rest of the entire team do a great thorough job at our facility every time. The service is outstanding and everyone is easy to speak with. Always get direct answers to my concerns. Thanks Guys!
21:17 01 Jul 19
Rick came out today to service our Middletown site. He is truly amazing and really cares about delivering excellent service. He took the time to explain the fire extinguisher servicing process and ensured that all of out EXIT signs were working properly. He interacted well with our staff and clients. This is a man who truly enjoys his career! Thanks so very much! Benchmark Human Services appreciates you!
17:20 28 Jun 19
Chris Thomas and Greg Muenech came out today and helped me with our fire suppression inspection. They were right on time and very knowledgeable about the system. They explained how the system worked, which was a huge help to me! Thanks guys!
13:40 18 Jun 19
Silco has had our commercial account at Signature Hardware for years. They have always been helpful and responsive. Nick with security was on site today and repaired a camera IP issue quickly to get us back up and running.
16:16 21 May 19
Bobby came into Jean Stewart State Farm to check our Fire extinguishers and noticed our Exit sign wasn’t working. He very quickly made sure it was fixed and we were taken care of. Great customer service, great Silco employee. Send him next time again please! Thanks Bobby!
15:22 17 May 19
Nick from the intercom and security division always does a great job. He is friendly, professional and does quality work. I would highly recommend.
20:47 15 May 19
Bobby was amazing! Very thorough and knowledgeable. He did a great job of keeping us updated on what was going on.
17:20 10 May 19
Bobby Rutherford came to our school and did a great job installing our lights and batteries. He was very friendly and knowledgeable!
21:02 06 May 19
I had an opportunity to work with Jason at a shopping center that I manage. He was professional, efficient and thorough. I have had great experiences with Silco in the past and will continue to enlist their services in the future.
15:10 25 Apr 19
Bobby did a great job. Thank you for your hard work. Always a pleasure to work with.
18:38 19 Apr 19
Have to give a big shout out to SILCO’s great techs, Chris and Matt. Those guys are the best, they were creative in isolating and repairing a door access problem. They were very professional and provided me with some additional training tips. Glad to have SILCO on my TEAM !!!
17:44 10 Apr 19
I had the pleasure of working with Bobby R. today and could not be more pleased.Right from the start he was professional and attentive. Throughout his work, he had a strong attention to detail, a desire to do the job correctly and ability to highlight suggestions to us in a way that was perfectly done.I would work with Bobby any time and know that our location is in great hands! Thank you for the excellent job!!
19:27 19 Mar 19
Today was fire inspection day at the small apartment building in South Euclid and once again like it has been for the last 10 years Silco Fire was up for the task at hand as they always are where my inspections are concerned. The best part of the service appointment was my technician Brian. He was 10 minutes early to the appointment. He was friendly, polite and professional. He answered all my questions concerning my fire alarm system. He did the work in a timely manner as well. I could not ask for a better technician and will request Brian for all my yearly servicing of my fire alarm systems and the tagging of my fire extinguishers . Thanks again, Lisa and her little dog.
20:09 08 Mar 19
Eric West was very knowledgeable and efficient when coming into our office. He came in with a friendly smile and positive attitude..Thank you , Eagle Finance
15:14 12 Dec 18
Eric West does our annual fire extinguisher inspection every year. He is absolutely pleasant to work with. Always on time and professional. Very personable. He is very knowledgeable about fire safety and all there products and services. Silco itself is a company that I would recommend to everyone for all your fire and security needs!
17:37 30 Nov 18
Silco does an excellent job for our business, and has for the last eight years. When I call on our representative, Fred M. I know I can COUNT on him to take care of whatever we need 100%, as well as give us knowledgeable, fast and reliable service! Example: Yesterday I called with a problem/concern that we had to have have taken care of within the next three days...he was here 1st thing this morning and scheduled service for another branch of Silco that we use. We are extremely grateful to have Fred as our Fire safety expert and hope he is around at Silco for years to come! He truly makes you guys look good. Thank you!
19:56 19 Nov 18
Eric, The Extinguisher Expert, is GREAT to work with! Very knowledgeable and seems to love what he does for the customer and SILCO! Would recommend this company to anyone.
17:07 26 Oct 18
Bobby Rutherford from Silco was an excellent Tech. Not only was he here on time, and explained what he was working on he also made sure I was fully covered for my upcoming fire inspection.I called in to have my annual fire suppression system inspection. Bobby checked the emergency lights (also installed 4 new lights I had bought), fire extinguishers, fire supressuppr system, and put his sticker on everything he touched and went through. I am confident the fire marshal will be impressed when he comes in. Lastly he went over the invoice in detail letting me know what I was paying for. I could not be happier with the service. Silco is the only company I will work with from now on.
17:00 19 Oct 18
Eric West was the technician that came to our school and he was great!! He was thorough and very professional. Great company to work with.
16:32 25 Sep 18
We just recently switched to Silco for our Fire extinguisher services. Shane was very helpful and made the switch easy and worked around my schedule to get it done in a timely manner. I would definitely recommend him to anyone looking for service.
16:08 11 May 18
Annual Visits are a breeze and their reporting to the fire department is an excellent new benefit. I have been utilizing their services for almost 10 years and am delighted that we are always in a safe way with their inspections and certification products. Joe Martini is a friendly and knowledgeable individual who makes the process fun and enjoyable.
15:35 08 May 18
Bobby Rutherford has been to our facility three times in the past six months. His work is always spot-on, excellent. I really appreciate his professionalism and work ethic.
14:30 01 May 18
Excellent work performed by Luke. When you pay a company to maintain equipment that protects your business, you better get it right. Silco is a VAST improvement over my past company out of Cincinnati. Thank you Luke and Silco. You've earned your review with excellence. Sawyer's Downtown. Lexington, Ky
19:39 27 Apr 18
I was amazed by the exceptional service I received from Bobby, (Service Tech). He really seemed to care about what I needed and took care of my concerns immediately and professionally. I am a firm believer that great employees make for a great company. Thanks Bobby, and thanks Silco.
hks products inc
14:53 25 Apr 18
Service Tech, Eric West is very personable, very professional. He is an excellent representative of your company. He does his job thoroughly, explaining as he goes, answering any questions there may be. A+ Thank you!
18:26 24 Apr 18
Matt and Chris were awesome and very professional gentlemen. They treated the residents with respect and worked with them in a timely manner. We had 2 of the nicest guys to get the job done.