The Silco Difference

No Long Term Contract Required

The industry norm is to lock customers into 3 or 5 year contracts. We don’t subscribe to this philosophy. Silco’s monitoring service is year to year. We feel it is our obligation to earn your business every year.

Customer Owned Equipment

We find some customers knowingly or unknowingly lease their equipment. Most leases are never ending so the equipment is never yours. With Silco you own your equipment. We do offer financing options if needed to allow customers to pay for a new system over time.

Installation Not Contracted

While subcontracting is common practice in the fire and security industry, we believe quality is highest when our own employees perform installations. In almost all cases Silco does not subcontract. Employees have been trained through our internal training program and know our installation standards.

Automatic Daily Communication Test

Fire and security alarm systems can be programmed to send a test signal to the monitoring center to confirm the systems can communicate in the event of an alarm. Without this test signal, a phone line could be cut or the system could malfunction and we would have no way of knowing there was an issue.

Commercial fire alarms require this test signal to be sent at least daily. There are no regulations for security alarms, so most companies don’t program a signal or only program a monthly signal to save cost. Our standard for all new systems is to program a daily communication test and we will call you right away if your system does not test. When it comes to protecting life and property you have to know that your system will work when you need it!

Google Reviews

  • review rating 5  Silco has had our commercial account at Signature Hardware for years. They have always been helpful and responsive. Nick with security was on site today and repaired a camera IP issue quickly to get us back up and running.

    thumb Billy James

    review rating 5  Bobby came into Jean Stewart State Farm to check our Fire extinguishers and noticed our Exit sign wasn’t working. He very quickly made sure it was fixed and we were taken care of. Great customer service, great Silco employee. Send him next time again please! Thanks Bobby!

    thumb Nancy Allenbaugh
  • review rating 5  Nick from the intercom and security division always does a great job. He is friendly, professional and does quality work. I would highly recommend.

    thumb manager Brad

    review rating 5  Bobby was amazing! Very thorough and knowledgeable. He did a great job of keeping us updated on what was going on.

    thumb Adam Reed
  • review rating 5  I had an opportunity to work with Jason at a shopping center that I manage. He was professional, efficient and thorough. I have had great experiences with Silco in the past and will continue to enlist their services in the future.

    thumb Todd Byers

    review rating 5  I had the pleasure of working with Bobby R. today and could not be more pleased.Right from the start he was professional and attentive. Throughout his work, he had a strong attention to detail, a desire to do the job correctly and ability to highlight suggestions to us in a way that was perfectly done.I would work with Bobby any time and know that our location is in great hands! Thank you for the excellent job!!

    thumb La-Z-Boy Loveland
top work places
Cincinnati: (513) 733-5655
Dayton: (937) 426-9717
Columbus: (614) 449-2101
Akron: (330) 535-4343
Cleveland: (216) 252-3851
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