The Silco Difference

No Long Term Contract Required

The industry norm is to lock customers into 3 or 5 year contracts. We don’t subscribe to this philosophy. Silco’s monitoring service is year to year. We feel it is our obligation to earn your business every year.

Customer Owned Equipment

We find some customers knowingly or unknowingly lease their equipment. Most leases are never ending so the equipment is never yours. With Silco you own your equipment. We do offer financing options if needed to allow customers to pay for a new system over time.

Installation Not Contracted

While subcontracting is common practice in the fire and security industry, we believe quality is highest when our own employees perform installations. In almost all cases Silco does not subcontract. Employees have been trained through our internal training program and know our installation standards.

Automatic Daily Communication Test

Fire and security alarm systems can be programmed to send a test signal to the monitoring center to confirm the systems can communicate in the event of an alarm. Without this test signal, a phone line could be cut or the system could malfunction and we would have no way of knowing there was an issue.

Commercial fire alarms require this test signal to be sent at least daily. There are no regulations for security alarms, so most companies don’t program a signal or only program a monthly signal to save cost. Our standard for all new systems is to program a daily communication test and we will call you right away if your system does not test. When it comes to protecting life and property you have to know that your system will work when you need it!

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5 Stars - Based on 246 User Reviews
  • Merry Stetz Avatar
    Merry Stetz
    2/13/2020 - Google

    Mr.Bobby Rutherford was very knowledgeable, explained everything to me and... read more

    Wafa David Avatar
    Wafa David
    2/07/2020 - Google

    Kyle and Luke were professional and informative of the service... read more

    Devin McCollum Avatar
    Devin McCollum
    1/30/2020 - Google

    Bobby, was on time and called when he was on... read more

  • A Google User Avatar
    A Google User
    1/30/2020 - Google

    Bobby, was on time and called when he was on... read more

    Tyler McCleary Avatar
    Tyler McCleary
    1/29/2020 - Google

    Ryan not only came into my restaurant and did a... read more

    Vivian Russell Avatar
    Vivian Russell
    1/23/2020 - Google

    Great experience from beginning to job being finished. When... read more

  • Paula Edwards Avatar
    Paula Edwards
    1/03/2020 - Google

    Always prompt service when it is time to inspect our... read more

    Matthew Taylor Avatar
    Matthew Taylor
    12/17/2019 - Google

    Bobby was a great tech. He explained everything and got... read more

    Jonathan Burt Avatar
    Jonathan Burt
    11/26/2019 - Google

    Luke is very professional and informative! I learned a lot... read more

  • Scott Koenig Avatar
    Scott Koenig
    11/06/2019 - Google

    Ryan handled our service today. The job was done... read more

    Adam Lister Avatar
    Adam Lister
    10/28/2019 - Google

    Our Technician Ryan K stopped out last week to discuss... read more

    Mark Sarakatsannis Avatar
    Mark Sarakatsannis
    10/19/2019 - Google

    Luke is always a constant professional. He is courteous,... read more

  • Jenni Nichols Avatar
    Jenni Nichols
    10/16/2019 - Google

    Silco is an amazing business. They have great costumer service... read more

    Ethan Ramsey Avatar
    Ethan Ramsey
    10/13/2019 - Google

    Ryan krause was very considerate he came in to do... read more

    Annette Lavender Avatar
    Annette Lavender
    10/12/2019 - Google

    Joe Martini was extremely helpful and courteous during our interaction... read more

  • Trish R Avatar
    Trish R
    9/11/2019 - Google

    We appreciated the positive can-do attitude of your technician .... read more

    LIVExDTD Avatar
    LIVExDTD
    8/28/2019 - Google

    Bobby and Stacey gave me great advice on my security... read more

    Jake Plogman Avatar
    Jake Plogman
    8/16/2019 - Google

    Bobby took exceptional care of us! He took the... read more

  • Jake Plogman Avatar
    Jake Plogman
    8/16/2019 - Google

    Bobby took exceptional care of us! He took the... read more

    Angilo's Pizza Avatar
    Angilo's Pizza
    8/09/2019 - Google

    Bobby did a fantastic job today. Very professional and... read more

    Bill Frost Avatar
    Bill Frost
    8/05/2019 - Google

    The recent upgrade to a Community Camera system at 6223... read more

  • Paul Weisgerber Avatar
    Paul Weisgerber
    8/01/2019 - Google

    Very impressed with the service. Called about intercom and... read more

    Paul Weisgerber Avatar
    Paul Weisgerber
    8/01/2019 - Google

    Very impressed with the service. Called about intercom and... read more

    Debbie Dourson Avatar
    Debbie Dourson
    7/15/2019 - Google

    I had a great experience today with this company checking... read more

  • Joseph Sucato Avatar
    Joseph Sucato
    7/09/2019 - Google

    Great service from Dorian, the shop foreman at Silco in... read more

    garry Brockmeyer Avatar
    garry Brockmeyer
    7/05/2019 - Google

    Two technicians form Silco, Bobby and Ryan, provided service at... read more

    Rick Maxwell Avatar
    Rick Maxwell
    7/05/2019 - Google

    Bobby and Ryan and the rest of the entire team... read more

  • Sharon Pennington Avatar
    Sharon Pennington
    7/01/2019 - Google

    Rick came out today to service our Middletown site. ... read more

    zach jeppson Avatar
    zach jeppson
    6/28/2019 - Google

    Chris Thomas and Greg Muenech came out today and helped... read more

    Billy James Avatar
    Billy James
    6/18/2019 - Google

    Silco has had our commercial account at Signature Hardware for... read more

Read more reviews of other Silco locations

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Cincinnati: (513) 733-5655
Dayton: (937) 426-9717
Columbus: (614) 449-2101
Akron: (330) 535-4343
Cleveland: (216) 252-3851
Billing Department: (513) 483-3780
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