Why Silco

Over 25,000 customers in Ohio trust Silco

Over 25,000 customers in Ohio trust Silco to install, service, monitor, and inspect their Fire Protection and Security equipment. Silco is one of a few companies in the country that can service virtually all fire and security equipment in house without subcontracting.

Family Owned & Operated since 1959

We are focused on the customer experience. You are not a number in a database. You have access to ownership if needed.

Presidency – National & State Associations

We help lead the Fire & Security industries. We are a local company with a nationally respected reputation.

3,000 Internal Quality Control Audits

We are obsessed with quality. Every technician has their work audited 30 times each year. With Silco you know the job is done correctly.

Ability to Service All Fire & Security Equip.

One vendor + one invoice = less headache and coordination. Virtually all services are performed in house.

Live Person Answering the Phone 24×7

Sick of calling large call centers or dealing with complex telephone trees? Call today and speak to a live person right away.

Invoices, Typed Inspection reports & Photos emailed to you

Silco has made a substantial investment in technology. All Silco technicians carry an iPad with an app that allows them to email the customer at the completion of an inspection/service providing the invoice, typed inspection report and photos of any problems found. If repairs are needed to bring the system into compliance, a service coordinator will deliver a typed quotation within 2 business days.

Unparalleled Code Compliance Reporting

Are you ready for your next OSHA, fire department, or insurance company visit? No reason to worry. Call Silco today and let us help you.

We Never Swap Fire Extinguishers

Many fire protection companies swap extinguishers when due for test. Who knows what you will get back. Learn more…

In House System Design Expertise

Silco has an in house design department comprised of NICET Level III and Level IV Special Hazard System Engineers, Fire Alarm Engineers, and Sprinkler System Engineers. Call our design department today to consult with one of our experts.

No Long Term Contracts

Sick of long term one sided contracts? Call today! At Silco we believe it is our responsibility to earn your business every year.

Safety

Silco has an extensive Environmental Health & Safety Program. Safety is considered and stressed in everything we do. Every 2 years all Silco employees are First Aid Certified and many are also CPR / AED Certified. Silco is a member of a number of compliance groups including, Browz, ISNetworld, and AVETTA. Please feel free to Contact Us for additional information.

Training Center

Silco strives to have the most technical people in the industry and has invested in a state of the art training center that provides a combination of classroom and hands on training options for employees.

Emergency Service

Emergency service is available 24 hours a day, 365 days per year. Call any time, we will be here.

  • review rating 5  Great service from Dorian, the shop foreman at Silco in Cincinnati. Chelsea, the receptionist was very helpful too. Quick, expert service, we like that! -Joe

    thumb Joseph Sucato
    7/09/2019

    review rating 5  Two technicians form Silco, Bobby and Ryan, provided service at our facility today. They were very thorough in their work and very informative in their explanations. It is a good feeling to be confident in the quality of work such people provide.

    thumb garry Brockmeyer
    7/05/2019
  • review rating 5  Bobby and Ryan and the rest of the entire team do a great thorough job at our facility every time. The service is outstanding and everyone is easy to speak with. Always get direct answers to my concerns. Thanks Guys!

    thumb Rick Maxwell
    7/05/2019

    review rating 5  Rick came out today to service our Middletown site. He is truly amazing and really cares about delivering excellent service. He took the time to explain the fire extinguisher servicing process and ensured that all of out EXIT signs were working properly. He interacted well with our staff and clients. This is a man who truly enjoys his career! Thanks so very much! Benchmark Human Services appreciates you!

    thumb Sharon Pennington
    7/01/2019
  • review rating 5  Chris Thomas and Greg Muenech came out today and helped me with our fire suppression inspection. They were right on time and very knowledgeable about the system. They explained how the system worked, which was a huge help to me! Thanks guys!

    thumb zach jeppson
    6/28/2019

    review rating 5  Silco has had our commercial account at Signature Hardware for years. They have always been helpful and responsive. Nick with security was on site today and repaired a camera IP issue quickly to get us back up and running.

    thumb Billy James
    6/18/2019
  • review rating 5  Bobby came into Jean Stewart State Farm to check our Fire extinguishers and noticed our Exit sign wasn’t working. He very quickly made sure it was fixed and we were taken care of. Great customer service, great Silco employee. Send him next time again please! Thanks Bobby!

    thumb Nancy Allenbaugh
    5/21/2019

    review rating 5  Nick from the intercom and security division always does a great job. He is friendly, professional and does quality work. I would highly recommend.

    thumb manager Brad
    5/17/2019
  • review rating 5  Bobby was amazing! Very thorough and knowledgeable. He did a great job of keeping us updated on what was going on.

    thumb Adam Reed
    5/15/2019

    review rating 5  I had an opportunity to work with Jason at a shopping center that I manage. He was professional, efficient and thorough. I have had great experiences with Silco in the past and will continue to enlist their services in the future.

    thumb Todd Byers
    5/06/2019
top work places
Cincinnati: (513) 733-5655
Dayton: (937) 426-9717
Columbus: (614) 449-2101
Akron: (330) 535-4343
Cleveland: (216) 252-3851
Share This