Since 1959, Silco has been a trusted family-owned business, committed to delivering the best fire protection and security life safety services with the highest quality and reliability. Serving 45,000+ customers, we offer basic to complex solutions backed by our team of 450+ employees across five Ohio offices. Our flagship Cincinnati office, which is also our original office, now serves as our corporate headquarters.
Serving Cincinnati, Northern KY and surrounding areas
CO2 fill customers: Please call ahead for availability
Office Hours
Monday – Friday
8 a.m. to 5 p.m.
Fire Extinguisher Walk-in Service
Monday – Thursday
7 a.m. to 3:30 p.m.
Friday
7:30 a.m. to noon
Reviews
Larry was prompt and efficient. Showed up when he said he would and was in and out in no time.
Response from the owner:Thank you for the 5-star review! We truly appreciate your support and are glad we could meet your expectations. We're here if you ever need anything!
Larry, was very effective in following up with this issue, which he's reporting will lead to the complete solution to my obliging problem
Response from the owner:Thank you for your feedback! We’re glad to hear Larry was thorough in his follow-up and that a full resolution is on the way. We appreciate you trusting Silco to get it done right!
Bobby has been servicing several of my locations since we left our prior service provider. Each visit he has great communication and educates on why he’s doing what he’s doing.
Response from the owner:Thank you for the great feedback! We’re thrilled to hear Bobby has been such a reliable and informative presence at your locations. Providing clear communication and education is exactly the kind of service we strive for.
We have trusted Silco to service our fire extinguishers for our small church for years. We have always been met with superior service. Mike Everette has been a pleasure to work with.
Response from the owner:Thank you for your continued trust in Silco! We're honored to support your church and thrilled to hear Mike Everette has been a pleasure to work with. We truly appreciate your kind words and loyalty over the years.
Excellent team
Response from the owner:Thank you for the 5-star review! We truly appreciate your support and are glad we could meet your expectations.
Gerald Gillespie was wonderful. He had the biggest smile and we enjoyed his presence. Very knowledgeable.
Response from the owner:We are glad Gerald's knowledge and positive energy made an impact. Thank you for trusting Silco—we value your partnership and are always here if you need anything.
Larry Boyd and Luc Richey were amazing and efficient. Can't wait to see these guys again next year!
Response from the owner:Thank you! We're glad to hear Larry and Luc made a great impression. We’ll be sure to pass along your kind words—and we look forward to seeing you again next year! If you need anything in the meantime, please don’t hesitate to reach out.
Despite my prior written and verbal requests, Silco Fire has again entered my property without my knowledge, consent, or request. On April 11, 2025, and I received an invoice stating work was performed by an individual named Kyle Price at my place of business. I did not authorize this service, nor did I have any prior knowledge of it.
This is the SECOND incident where a Silco Fire employee has trespassed my business and performed with without my request or knowledge. Following the first unauthorized visit in April 2024, I made multiple explicit requests to:
1. Cancel all services associated with C&L Property Enterprises.
2. Be removed as a customer from your system.
3. Have all personal, financial, and access-related information permanently deleted—including debit/credit card details and building entry passcodes.
It is now evident that these requests were not honored.
I am once again demanding that Silco Fire:
1. Immediately schedule a time to remove all Silco Fire products installed on 4/11/2025 from my property with staffed supervision.
2. Cease and desist from entering my property at any time in the future. Any further entry will be considered criminal trespass under Ohio Revised Code Section 2911.21(A).
3. Permanently remove all information pertaining to C&L Property Enterprises from your records—including all financial data and access credentials.
4. The two fraudulent invocies for services not requested or authorized by me totaling $519.73 be voided. I've already received the check from Silco Fire for the first fraudulent transaction and considered this matter closed.
I would like to be contacted by upper leadership immediately regarding this matter. I have also sent an email to Silco Fire and copied my attorney as well.
UPDATE: After reviewing and contacting leadership, they have taken action to remedy this issue and I appreciate their efforts.
This is the SECOND incident where a Silco Fire employee has trespassed my business and performed with without my request or knowledge. Following the first unauthorized visit in April 2024, I made multiple explicit requests to:
1. Cancel all services associated with C&L Property Enterprises.
2. Be removed as a customer from your system.
3. Have all personal, financial, and access-related information permanently deleted—including debit/credit card details and building entry passcodes.
It is now evident that these requests were not honored.
I am once again demanding that Silco Fire:
1. Immediately schedule a time to remove all Silco Fire products installed on 4/11/2025 from my property with staffed supervision.
2. Cease and desist from entering my property at any time in the future. Any further entry will be considered criminal trespass under Ohio Revised Code Section 2911.21(A).
3. Permanently remove all information pertaining to C&L Property Enterprises from your records—including all financial data and access credentials.
4. The two fraudulent invocies for services not requested or authorized by me totaling $519.73 be voided. I've already received the check from Silco Fire for the first fraudulent transaction and considered this matter closed.
I would like to be contacted by upper leadership immediately regarding this matter. I have also sent an email to Silco Fire and copied my attorney as well.
UPDATE: After reviewing and contacting leadership, they have taken action to remedy this issue and I appreciate their efforts.
Response from the owner:We sincerely apologize for the inconvenience this has caused. After reviewing your account, we discovered it was mistakenly reactivated due to an internal automation tied to inspection scheduling, which led to the unscheduled visit on April 11.
We’ve since taken the following steps:
· Permanently closed your account
· Voided the recent invoice and cleared your balance
· Removed all access codes and billing info
· Noted your file to ensure no future service is scheduled without your direct request
Thank you for taking the time to speak with us and for giving us the opportunity to correct the issue. We truly appreciate it and wish you all the best moving forward.
Shane and Kyle had everything done in a professional way, thank you.
Response from the owner:Thank you! We’re happy to hear Shane and Kyle handled everything professionally. We appreciate your business and look forward to serving you again!
Gerald was great, super polite, and efficient.
Response from the owner:Thank you for the great review! We're glad to hear Gerald was polite and efficient during his visit. Thanks for choosing Silco.
Always professional, courteous, informative. Wouldn't do business with any other. Highly recommend.
Response from the owner:Thank you so much for your kind words and continued trust in us! We're proud to hear that our team has consistently delivered a professional and informative experience. Your recommendation means a lot, and we look forward to serving you again!
Robert Roush was professional and very kind. 10/10 would work with again.
Response from the owner:Thank you for the wonderful feedback! We're so glad to hear Robert made such a positive impression. His professionalism and kindness truly reflect the values we strive for at Silco.
Brett morris and Jacob miller did a great job at my store getting us up to code
Response from the owner:Thank you for your feedback! We're glad our techs were able to get your store up to code and provide excellent service. We’re proud to have them on our team and appreciate you choosing Silco!
I am the Executive Pastor of Pierce Point Community Church in Amelia. We have been using Silco for many years for all our fire and security needs. The gentleman (Bobby Rutherford) that has completed our extinguisher and emergency light inspection for a couple of years is a really good representative of your company. He is very thorough, extremely polite, and has really good knowledge of our system. He is an asset to your company.
Barney Estes
Executive Pastor
Pierce Point Community Church
Barney Estes
Executive Pastor
Pierce Point Community Church
Response from the owner:Thank you for your kind words and for trusting Silco Fire & Security over the years. We’re grateful for the opportunity to serve Pierce Point Community Church and truly appreciate your continued support. Bobby is indeed a valued member of our team, and we’re thrilled to hear he’s represented us so well. Thanks again for taking the time to share your experience!
Gerald was very professional and knowledgeable about our sprinkler system. He and his helper, Jake Miller completed our sprinkler test in under an hour
Response from the owner:It's great to know that our technician's knowledge and the efficient work of our team provided you with a positive experience. Thanks for letting us know!
Gerald showed up in time, communicated well and was very professional. Highly recommend Silco, Gerald and his assistant.
Response from the owner:We're so glad you had such a positive experience! Your high recommendation of Silco is truly appreciated. Thank you!
Gerald was very polite and professional to deal with A+++
Response from the owner:Great feedback! We're pleased that Gerald's polite and professional demeanor stood out to you. Thanks for the excellent rating!
Superb customer service inspecting my fire alarm and sprinkler systems! Technitions Wyatt Austin and Gerald Gillespie are awsome!
Response from the owner:Thank you for the great feedback! We're glad to hear Wyatt and Gerald provided superb service during your inspection. We'll be sure to pass along your kind words to them
Gerald was very professional and knowledgeable
Response from the owner:Thank you for the great review! We're glad to hear Gerald's professionalism and knowledge made a positive impression. We'll be sure to pass along your kind words!
Gerald, Marshall, and John Allen are very helpful and quick about their work. They provided all the information I needed during and after the inspection.
Response from the owner:Thank you for the 5-star review! We're glad to hear Gerald, Marshall and John kept you informed every step of the way. Providing clear, helpful information during and after an inspection is a big part of the experience we aim to deliver — we’ll make sure they hear your kind words!
Wanted to give a 5 star to Brett Morris, he does all of my buildings sprinkler inspections and is always on time, and very thougoh. Explains any issues and is helpful on resolving issues. Thanks!
Response from the owner:Thank you for the 5-star review! We're glad to hear Brett’s reliability, thoroughness, and clear communication make a difference during your inspections. We appreciate your trust in Silco and will be sure to pass along your thanks to Brett!
Response from the owner:Thank you for the 5-star review! We truly appreciate your support and are glad we could meet your expectations. We're here if you ever need anything!
Robert Roush did an excellent job, very professional and courteous. Thanks
Response from the owner:We appreciate your feedback! It’s great to hear that Robert delivered such professional and courteous service.
Jon is the best! He’s always on-time, courteous, and great to work with! Thank you
Response from the owner:We really appreciate your feedback! We're so glad to hear that Jon is delivering the top-notch service we strive for. Thank you for taking the time to share your experience!
Silco is great company to work with. Robert provided excellent service in a timely manner.
Response from the owner:We're so glad to hear you had a positive experience with Silco. We're glad Robert made a positive impact. We appreciate your business and hope to work with you again soon!
Jim Rohlfs always does a great job. Jim is very professional and friendly.
Response from the owner:Thank you for the feedback! We're so pleased to hear that Jim provided you with professional and friendly service. We appreciate you choosing Silco Fire and Security!
Bobby did a great job was very helpful and answered all questions asked. Amazing experience really
Response from the owner:Thank you for the great feedback! At Silco, our customers are always a top priority, and we’re thrilled to hear Bobby delivered the level of service we strive for. It means a lot to know he was helpful, thorough, and made your experience a positive one. We’ll be sure to share your kind words with him!
I had a fantastic experience with Robert Roush who works for Silco Fire & Security. He was professional, efficient, and knowledgeable throughout the entire process. From installation to follow-up, they ensured my property was secure with top-tier equipment and expert attention to detail. His commitment to safety and customer care really stood out, and I felt completely at ease knowing my property was in good hands. Highly recommend Silco Fire & Security for anyone needing reliable fire and security services!
Response from the owner:Thank you so much for your fantastic review! We’re thrilled to hear that Robert provided professional, efficient, and knowledgeable service throughout the entire process. At Silco Fire & Security, we take great pride in ensuring top-tier safety and customer care, and it’s wonderful to know you felt completely at ease. Your recommendation means a lot to us—we truly appreciate your support!
Great experience with Bobby (Eastside of Cincinnati). Very professional and fast at his job.
Response from the owner:We're thrilled to hear that Bobby provided you with a great experience. His professionalism and efficiency are what we strive for at Silco. We appreciate your feedback and look forward to serving you again!
Bobby Rutherford was our tech today at The Ohio Pet Sanctuary. Our first experience with Silco wasn't very good so I was wary this time. He completely made my decision to give them another chance worth it! Very happy this time. Updated a year later- He's still doing great!
Response from the owner:Thank you for sharing your experience! We’re glad to hear that Bobby was able to turn things around and provide the level of service you deserve. Your trust means a lot to us, and we appreciate the opportunity to serve The Ohio Pet Sanctuary. We’ll be sure to pass along your kind words to Bobby. Thanks again for your continued support!
Lisa &Hana has impeccable customer service Both were very pleasant to speak with.
Response from the owner:Thank you for letting us know Pamela. Both Hana and Lisa will be excited to read this review knowing their customer service and communication was appreciated!
Silco has been a true partner to my companies for several years now. They have always been extremely professional, kind and thorough. The peace of mind they provide is also fantastic. Pete pictured here is also one of the best in the business and a true asset to your organization. Thank you again for your partnership and fantastic services over the years.
Response from the owner:Hi Joseph, thank you so much for your review and for being a valued partner for so many years! We're honored to have earned your trust and are thrilled to hear that our team has consistently provided professionalism, kindness, and thorough service. Your peace of mind is our top priority, and it means the world to us that we’ve been able to deliver that for you.
A special thanks for recognizing Pete— we’re fortunate to have him on our team. We’ll make sure to pass along your kudos to him. Thank you again for your partnership and support. We look forward to keeping you safe and in compliance for many more years to come!
Jordan sands came in my store for some modifications to our system on Oct 30th. He was very professional, did a great job, had good communication, and left all the areas he worked in clean and orderly. I would recommend this service.
Response from the owner:Hi Chad, thank you for the 5 star review of your experience with Jordan. He will appreciate the kind words and the recommendation for services. Stay safe!
Bobby was very professional and took care of our issues!
Response from the owner:Hi Madeleine, thank you for taking the time to let us know about your visit with Bobby. The 5 star rating will make him happy. Thank you so much!
We had an emergency Today. Our suppression system went off and dealt with Kyle Price today on our food truck, He made us feel very comfortable with the process. He was knowledgeable, patience with our questions, thorough, unbelievably professional and very kind. He walked us through the process acutely made the process very stress free after a very stressful day. He was there within a half an hour and did a outstanding job for us. We were very pleased with his services.
TY
Owner AJ's Cheesesteaks
TY
Owner AJ's Cheesesteaks
Response from the owner:Hi Laura, thank you for writing this detailed review about Kyle and the service he provided you getting your food truck ready and in compliance. He will appreciate all the kind words describing his visit. We thank you for the 5 star review and wish you good luck with your AJ's Cheesesteaks food truck this summer!
Our technician, Taylor, was very knowledgible, friendly and well eperienced in his work! As always, it's a pleasure to work with him.
Response from the owner:Thank you for the 5 star review Susan. Taylor will be excited to read the positive feedback for his work.
I'm the manager of a building and every interaction I've had with the Silco team has been great! They are all especially friendly, explain things well, and do efficient work! In particular Dominic and Gerald were fantastic to work with. Thanks Silco Team!
Response from the owner:Hi Christina, thank you for your review about Dominic, Gerald, and Silco. We appreciate the 5 star rating and the kind words.
Great customer service.
Response from the owner:Thank you so much for the 5 star review Christine!
Company gave us the heads up 2 weeks before coming to service our store. Taylor was very professional & did a great job as usual.
Response from the owner:Thank you for the review. Giving you a heads up that you have service due is one less thing you have to keep track of. We make it easy on you so you can focus on running your business. Taylor will be happy to see the 5 star review for his work.
Very professional company!
Response from the owner:Thank you for the 5 star review Pam!
Nick from the intercom and security division always does a great job. He is friendly, professional and does quality work. I would highly recommend.
Response from the owner:We are thrilled that you would highly recommend us for service, thank you! Nick will be happy to read this review about his work and the 5 star review. Let us know if you need anything else, we're always here when you need us.
Called their office this morning to schedule annual inspection. Nick called within 10 minutes and was onsite within an hour. Terrific service!
Response from the owner:Thank you Judy, one of our core values is "Be Prompt" and it looks like we made that happen for you! We appreciate you taking the time to let us know, and for the 5 star review.
Kyle is neato! Thank you for your awesome service
Response from the owner:You're welcome, and thank you for the 5 star rating for the service you received from Kyle, we appreciate the review.
Great company! Easy to schedule with quick turn around time. Staff was friendly and helpful and very professional. Would highly recommend.
Response from the owner:Thank you for the kind words Lori, we appreciate the 5 star review and the recommendation!
professional and quick
Response from the owner:Thank you for letting us know Sandra, and for the 5 star review!
Our department needed our cascade bottles hydrotested, we called to have them picked up which was done on time. A short time later I received a call from Damian (sp) who had picked them up, and he told me that the vendor that was doing the testing said it would be a month before they could get them tested. We sent 4 bottles out to be tested and he offered to bring of them back since it was going to take longer than expected to get them in. Ultimately we decided to keep all 4 bottles together and have them tested at the same time. I appreciate the thoughtfulness of Damian and Silco in thinking about how this complication would affect our business. (The bottles were tested in about 2 weeks and brought back by Damian). Damian was polite, professional and very helpful throughout this whole process.
Response from the owner:Hi Jim. thank you so much for the detailed review about your experience with us. Everyone in our shop works hard to get your equipment tested, and back to you as fast as possible. We really appreciate the 5 star review and the kudos to our team of people who took care of you. Let us know if there is anything else you need, we're always here when you need us! Stay safe.
Kyle Mellen is amazing. He does outstanding work. He is very nice and professional.
Response from the owner:Thank you so much for letting us know how Kyle did today Jeanine! We really appreciate the 5 star review and kind words.
Response from the owner:Thank you for the 5 star rating!
I made an appointment and was able to get an appointment within a week time frame. Kyle was our tech. He was very knowledgeable in his expertise. He went above and beyond to educate us on the fire suppression system how it works and how important it is to stay up to code. If you need service call Silco and ask for Kyle He won't disappoint. Thanks Kyle.
Response from the owner:Nicole, keeping you safe and in compliance is our top priority, and educating our customers on their systems and how everything works keeps you prepared for any emergency. Thank you for taking the time to write a review, and for the 5 star rating for the work that Kyle did!
