Family Owned & Managed

Silco is a family owned and managed business with the third and fourth generation of family ownership active and passionately involved in the business. Ownership also strives to create a family culture for its over 250 employees. Ownership is hands on with customers and is always available to address a customer’s needs.

Service Fundamentals

  • Speak to a Live Person 24 Hours a Day, 365 Days a Year
  • Formal Training and Mentoring Program for All Field Employees
  • Formal Quality Control and Customer Feedback Program
  • Professional Appearance—Employees in Uniform with Photo ID Badge
  • Clean Modern Service Vehicles
  • Background Checks on All Employees
  • Ohio Advanced Level Drug Free Safety Program Participant

 

Traditional Values

  • Always Do The Right Thing
  • Follow The Golden Rule
  • “We Can Do That” Attitude
  • “Do It Now” Mentality
  • Make Life Simple For The Customer
  • Continuously Build Trust and Loyalty With The Customer

 

  • Trish R Avatar
    Trish R
    9/11/2019 - Google

    We appreciated the positive can-do attitude of your technician .... read more

    LIVExDTD Avatar
    LIVExDTD
    8/28/2019 - Google

    Bobby and Stacey gave me great advice on my security... read more

    Jake Plogman Avatar
    Jake Plogman
    8/16/2019 - Google

    Bobby took exceptional care of us! He took the... read more

  • Jake Plogman Avatar
    Jake Plogman
    8/16/2019 - Google

    Bobby took exceptional care of us! He took the... read more

    Angilo's Pizza Avatar
    Angilo's Pizza
    8/09/2019 - Google

    Bobby did a fantastic job today. Very professional and... read more

    Bill Frost Avatar
    Bill Frost
    8/05/2019 - Google

    The recent upgrade to a Community Camera system at 6223... read more

  • Paul Weisgerber Avatar
    Paul Weisgerber
    8/01/2019 - Google

    Very impressed with the service. Called about intercom and... read more

    Paul Weisgerber Avatar
    Paul Weisgerber
    8/01/2019 - Google

    Very impressed with the service. Called about intercom and... read more

    Debbie Dourson Avatar
    Debbie Dourson
    7/15/2019 - Google

    I had a great experience today with this company checking... read more

  • Joseph Sucato Avatar
    Joseph Sucato
    7/09/2019 - Google

    Great service from Dorian, the shop foreman at Silco in... read more

    garry Brockmeyer Avatar
    garry Brockmeyer
    7/05/2019 - Google

    Two technicians form Silco, Bobby and Ryan, provided service at... read more

    Rick Maxwell Avatar
    Rick Maxwell
    7/05/2019 - Google

    Bobby and Ryan and the rest of the entire team... read more

  • Sharon Pennington Avatar
    Sharon Pennington
    7/01/2019 - Google

    Rick came out today to service our Middletown site. ... read more

    zach jeppson Avatar
    zach jeppson
    6/28/2019 - Google

    Chris Thomas and Greg Muenech came out today and helped... read more

    Billy James Avatar
    Billy James
    6/18/2019 - Google

    Silco has had our commercial account at Signature Hardware for... read more

NAFED

FSSA

AFSA

NFPA

SFPE

NEOFPA

Cincinnati Regional Chamber

ESA

Ohio Restaurant

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Cincinnati: (513) 733-5655
Dayton: (937) 426-9717
Columbus: (614) 449-2101
Akron: (330) 535-4343
Cleveland: (216) 252-3851
Billing Department: (513) 483-3780
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