Family Owned & Managed
Silco is a family owned and managed business with the third and fourth generation of family ownership active and passionately involved in the business. Ownership also strives to create a family culture for its over 250 employees. Ownership is hands on with customers and is always available to address a customer’s needs.
- Speak to a Live Person 24 Hours a Day, 365 Days a Year
- Formal Training and Mentoring Program for All Field Employees
- Formal Quality Control and Customer Feedback Program
- Professional Appearance—Employees in Uniform with Photo ID Badge
- Clean Modern Service Vehicles
- Background Checks on All Employees
- Ohio Advanced Level Drug Free Safety Program Participant
- Always Do The Right Thing
- Follow The Golden Rule
- “We Can Do That” Attitude
- “Do It Now” Mentality
- Make Life Simple For The Customer
- Continuously Build Trust and Loyalty With The Customer
- Adam Lister10/28/2019 - Google
Our Technician Ryan K stopped out last week to discuss... read moreOur Technician Ryan K stopped out last week to discuss the contract we had and let us know we were due to for an ANSUL Inspection. We set up a time that worked for both of us.
He arrived on time which was appreciated because it was outside of the hours we would normally be in the building. He got the job done quickly and walked us through the work he was doing and why.
Very professional and respectful. Would highly recommend. read lessMark Sarakatsannis10/19/2019 - Google
Luke is always a constant professional. He is courteous,... read moreLuke is always a constant professional. He is courteous, friendly, and knowledgeable when doing our Fryer Inspection. He remembers to call and make an appointment, so we stay up to date with our inspections and tags. Highly Recommend read less
- Jenni Nichols10/16/2019 - Google
Silco is an amazing business. They have great costumer service... read moreSilco is an amazing business. They have great costumer service and top notch products. I worked directly with Dorian, who is the shop foreman, and he could not have been any nicer and more helpful for our fire extinguisher needs. I highly recommend them!!! read lessEthan Ramsey10/13/2019 - Google
Ryan krause was very considerate he came in to do... read moreRyan krause was very considerate he came in to do our inspection and after realizing we were very busy and would be in our way. He decided to come back another night after we had closed in order to not be intrusive. Overall great customer service and we would be happy to have him come back for our next inspection. read lessAnnette Lavender10/12/2019 - Google
- Trish R9/11/2019 - Google
We appreciated the positive can-do attitude of your technician .... read moreWe appreciated the positive can-do attitude of your technician . He looked at our equipment and was able to determine what was needed quickly and without delay. We are thankful to have Silco taking care of our facilities. Thanks, Ryan K. and the Silco team. read less
- Angilo's Pizza8/09/2019 - GoogleBill Frost8/05/2019 - Google
The recent upgrade to a Community Camera system at 6223... read moreThe recent upgrade to a Community Camera system at 6223 Montgomery Road in Pleasant Ridge, Cincinnati, Ohio is the latest in a series of systems installed over the last 6 years. This system was installed by a couple of great technicians Howie and Kelly, along with the outstanding technical help from Vern Law, the Fire and Security Consultant at Silco Fire & Security. They helped us with the best specification and installation for this upgrade that allowed us to make an 'order of magnitude' improvement to the camera system with the minimum of cost and rewiring etc. The whole thing was a great experience thanks to their great teamwork.
The systems we have in place, all with the technical guidance of Vern, have led directly to Cincinnati Police identification of the perpetrators of 3 Armed robberies over the 6 year period, and in 2 of those the resulting convictions let to long federal custodial sentences. In the third, the group identified, who were also behind petty crimes in the neighborhood, have totally stopped frequenting our community. This is in addition to the identification of suspects in thefts and other property crimes.
Pleasant Ridge has the lowest crime statistics on all of the large neighborhoods in the City of Cincinnati as a direct result of the Community Camera systems we have in place. They are an effective tool after a crime has been committed, and as a result of the high profile arrests and convictions, they are a deterrent to further crimes.
Highly recommend the technical team at Silco Fire & Security for your security needs.
Bill Frost - Pleasant Ridge Community Council - Safety Chair read less
- Paul Weisgerber8/01/2019 - GooglePaul Weisgerber8/01/2019 - GoogleDebbie Dourson7/15/2019 - Google
I had a great experience today with this company checking... read moreI had a great experience today with this company checking my fire extinguisher for our business. Bobby, Lainie , and Ryan were awesome to deal with. Would recommend this company for all your fire and security needs. Thank you for taking good care of us! read less
- garry Brockmeyer7/05/2019 - Google
Two technicians form Silco, Bobby and Ryan, provided service at... read moreTwo technicians form Silco, Bobby and Ryan, provided service at our facility today. They were very thorough in their work and very informative in their explanations. It is a good feeling to be confident in the quality of work such people provide. read lessRick Maxwell7/05/2019 - Google
- Sharon Pennington7/01/2019 - Google
Rick came out today to service our Middletown site. ... read moreRick came out today to service our Middletown site. He is truly amazing and really cares about delivering excellent service. He took the time to explain the fire extinguisher servicing process and ensured that all of out EXIT signs were working properly. He interacted well with our staff and clients. This is a man who truly enjoys his career! Thanks so very much! Benchmark Human Services appreciates you! read lesszach jeppson6/28/2019 - Google
Chris Thomas and Greg Muenech came out today and helped... read moreChris Thomas and Greg Muenech came out today and helped me with our fire suppression inspection. They were right on time and very knowledgeable about the system. They explained how the system worked, which was a huge help to me! Thanks guys! read lessBilly James6/18/2019 - Google
Silco has had our commercial account at Signature Hardware for... read moreSilco has had our commercial account at Signature Hardware for years. They have always been helpful and responsive. Nick with security was on site today and repaired a camera IP issue quickly to get us back up and running. read less
- Nancy Allenbaugh5/21/2019 - Google
Bobby came into Jean Stewart State Farm to check our... read moreBobby came into Jean Stewart State Farm to check our Fire extinguishers and noticed our Exit sign wasn’t working. He very quickly made sure it was fixed and we were taken care of. Great customer service, great Silco employee. Send him next time again please! Thanks Bobby! read less
- Todd Byers5/06/2019 - GoogleLa-Z-Boy Loveland4/10/2019 - Google
I had the pleasure of working with Bobby R. today... read moreI had the pleasure of working with Bobby R. today and could not be more pleased.
Right from the start he was professional and attentive. Throughout his work, he had a strong attention to detail, a desire to do the job correctly and ability to highlight suggestions to us in a way that was perfectly done.
I would work with Bobby any time and know that our location is in great hands! Thank you for the excellent job!! read less