Family Owned & Managed

Silco is a family owned and managed business with the third and fourth generation of family ownership active and passionately involved in the business. Ownership also strives to create a family culture for its over 200 employees. Ownership is hands on with customers and is always available to address a customer’s needs.

Service Fundamentals

  • Speak to a Live Person 24 Hours a Day, 365 Days a Year
  • Formal Training and Mentoring Program for All Field Employees
  • Formal Quality Control and Customer Feedback Program
  • Professional Appearance—Employees in Uniform with Photo ID Badge
  • Clean Modern Service Vehicles
  • Background Checks on All Employees
  • Ohio Advanced Level Drug Free Safety Program Participant

 

Traditional Values

  • Always Do The Right Thing
  • Follow The Golden Rule
  • “We Can Do That” Attitude
  • “Do It Now” Mentality
  • Make Life Simple For The Customer
  • Continuously Build Trust and Loyalty With The Customer

 

Google Reviews

Flash Sawyer
Flash Sawyer
14:30 01 May 18
Excellent work performed by Luke. When you pay a company to maintain equipment that protects your business, you better get it right. Silco is a VAST improvement over my past company out of Cincinnati. Thank you Luke and Silco. You've earned your review with excellence. Sawyer's Downtown. Lexington, Ky
Paul Daumeyer
Paul Daumeyer
19:39 27 Apr 18
I was amazed by the exceptional service I received from Bobby, (Service Tech). He really seemed to care about what I needed and took care of my concerns immediately and professionally. I am a firm believer that great employees make for a great company. Thanks Bobby, and thanks Silco.
Tammy Hennessy
Tammy Hennessy
18:26 24 Apr 18
Matt and Chris were awesome and very professional gentlemen. They treated the residents with respect and worked with them in a timely manner. We had 2 of the nicest guys to get the job done.
Robert Templeman
Robert Templeman
15:35 08 May 18
Bobby Rutherford has been to our facility three times in the past six months. His work is always spot-on, excellent. I really appreciate his professionalism and work ethic.
hks products inc
hks products inc
14:53 25 Apr 18
Service Tech, Eric West is very personable, very professional. He is an excellent representative of your company. He does his job thoroughly, explaining as he goes, answering any questions there may be. A+ Thank you!
Michael Bell
Michael Bell
16:08 11 May 18
Annual Visits are a breeze and their reporting to the fire department is an excellent new benefit. I have been utilizing their services for almost 10 years and am delighted that we are always in a safe way with their inspections and certification products. Joe Martini is a friendly and knowledgeable individual who makes the process fun and enjoyable.
See All Reviews

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