Family Owned & Managed

Silco is a family owned and managed business with the third and fourth generation of family ownership active and passionately involved in the business. Ownership also strives to create a family culture for its over 200 employees. Ownership is hands on with customers and is always available to address a customer’s needs.

Service Fundamentals

  • Speak to a Live Person 24 Hours a Day, 365 Days a Year
  • Formal Training and Mentoring Program for All Field Employees
  • Formal Quality Control and Customer Feedback Program
  • Professional Appearance—Employees in Uniform with Photo ID Badge
  • Clean Modern Service Vehicles
  • Background Checks on All Employees
  • Ohio Advanced Level Drug Free Safety Program Participant

 

Traditional Values

  • Always Do The Right Thing
  • Follow The Golden Rule
  • “We Can Do That” Attitude
  • “Do It Now” Mentality
  • Make Life Simple For The Customer
  • Continuously Build Trust and Loyalty With The Customer

 

Google Reviews

Flash Sawyer
Flash Sawyer
14:30 01 May 18
Excellent work performed by Luke. When you pay a company to maintain equipment that protects your business, you better get it right. Silco is a VAST improvement over my past company out of Cincinnati. Thank you Luke and Silco. You've earned your review with excellence. Sawyer's Downtown. Lexington, Ky
Paul Daumeyer
Paul Daumeyer
19:39 27 Apr 18
I was amazed by the exceptional service I received from Bobby, (Service Tech). He really seemed to care about what I needed and took care of my concerns immediately and professionally. I am a firm believer that great employees make for a great company. Thanks Bobby, and thanks Silco.
Tammy Hennessy
Tammy Hennessy
18:26 24 Apr 18
Matt and Chris were awesome and very professional gentlemen. They treated the residents with respect and worked with them in a timely manner. We had 2 of the nicest guys to get the job done.
Robert Templeman
Robert Templeman
15:35 08 May 18
Bobby Rutherford has been to our facility three times in the past six months. His work is always spot-on, excellent. I really appreciate his professionalism and work ethic.
hks products inc
hks products inc
14:53 25 Apr 18
Service Tech, Eric West is very personable, very professional. He is an excellent representative of your company. He does his job thoroughly, explaining as he goes, answering any questions there may be. A+ Thank you!
Michael Bell
Michael Bell
16:08 11 May 18
Annual Visits are a breeze and their reporting to the fire department is an excellent new benefit. I have been utilizing their services for almost 10 years and am delighted that we are always in a safe way with their inspections and certification products. Joe Martini is a friendly and knowledgeable individual who makes the process fun and enjoyable.
Jody Weist
Jody Weist
17:37 30 Nov 18
Silco does an excellent job for our business, and has for the last eight years. When I call on our representative, Fred M. I know I can COUNT on him to take care of whatever we need 100%, as well as give us knowledgeable, fast and reliable service! Example: Yesterday I called with a problem/concern that we had to have have taken care of within the next three days...he was here 1st thing this morning and scheduled service for another branch of Silco that we use. We are extremely grateful to have Fred as our Fire safety expert and hope he is around at Silco for years to come! He truly makes you guys look good. Thank you!
Illumination Research
Illumination Research
16:32 25 Sep 18
We just recently switched to Silco for our Fire extinguisher services. Shane was very helpful and made the switch easy and worked around my schedule to get it done in a timely manner. I would definitely recommend him to anyone looking for service.
VIP Motorsports
VIP Motorsports
17:07 26 Oct 18
Bobby Rutherford from Silco was an excellent Tech. Not only was he here on time, and explained what he was working on he also made sure I was fully covered for my upcoming fire inspection.I called in to have my annual fire suppression system inspection. Bobby checked the emergency lights (also installed 4 new lights I had bought), fire extinguishers, fire supressuppr system, and put his sticker on everything he touched and went through. I am confident the fire marshal will be impressed when he comes in. Lastly he went over the invoice in detail letting me know what I was paying for. I could not be happier with the service. Silco is the only company I will work with from now on.
Ray Miller
Ray Miller
19:56 19 Nov 18
Eric, The Extinguisher Expert, is GREAT to work with! Very knowledgeable and seems to love what he does for the customer and SILCO! Would recommend this company to anyone.
Mandee Wells
Mandee Wells
17:00 19 Oct 18
Eric West was the technician that came to our school and he was great!! He was thorough and very professional. Great company to work with.
See All Reviews

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