Mr.Bobby Rutherford was very knowledgeable, explained everything to me and... read moreMr.Bobby Rutherford was very knowledgeable, explained everything to me and got us up to code within hours!!!! Highly recommend Technician Bobby and Silco. Silco has been professional and transparent with their fees from the first call. read less

Kyle and Luke were professional and informative of the service... read moreKyle and Luke were professional and informative of the service they had provided. They explained things in detail and was very friendly. They had also said to call for any issues and they would gladly help. Overall these gentlemen provided great service. read less

Bobby, was on time and called when he was on... read moreBobby, was on time and called when he was on his way. Completed everything in a professional and timely manner. Allowing my crew go on with there morning without with out interrupting anything. Great experience and knowledgeable. Hope to have him as a technician for years to come.
From the first time we used them to today they have always provided quality at a great price. read less

Bobby, was on time and called when he was on... read moreBobby, was on time and called when he was on his way. Completed everything in a professional and timely manner. Allowing my crew go on with there morning without with out interrupting anything. Great experience and knowledgeable. Hope to have him as a technician for years to come.
From the first time we used them to today they have always provided quality at a great price. read less

Ryan not only came into my restaurant and did a... read moreRyan not only came into my restaurant and did a fantastic job but he also did so efficiently and with a great attitude. It was a pleasure speaking with him while he worked and he also gave a lot of great information on his process. He's the kind of guy you enjoy coming across in the hospitality industry. read less

Great experience from beginning to job being finished. When... read moreGreat experience from beginning to job being finished. When calling to request service, both young ladies that I spoke to were professional and courteous. I was told that a service representative, Bobby would call to schedule appointment. Bobby called within just a few minutes and scheduled service for next day. He arrived earlier than scheduled time. He thoroughly explained the job in detail and started job immediately. After completing he again explained finished work that was done. It is so refreshing and restores my faith that there are companies and their representatives that are truly focused on great customer service and hold true to their word. I wish I could rate Bobby, fellow staff and Silco with even more than five stars. Thank you from Larry, David and Vivian A New Image Salon read less

Always prompt service when it is time to inspect our... read moreAlways prompt service when it is time to inspect our FEs. Eric W is very personable and professional and answers any questions we have. Satisfied customer since 2014. read less

Bobby was a great tech. He explained everything and got... read moreBobby was a great tech. He explained everything and got us inspected and repaired in very little time. Silco is a great company with great employees! read less

Luke is very professional and informative! I learned a lot... read moreLuke is very professional and informative! I learned a lot about our fire suppression system. He really knows his stuff. Thank you Luke! read less

Ryan handled our service today. The job was done... read moreRyan handled our service today. The job was done quickly and clean. Ryan let us know everything we needed and everything he did. Would recommend Silco to anyone who needs this service. read less

Our Technician Ryan K stopped out last week to discuss... read moreOur Technician Ryan K stopped out last week to discuss the contract we had and let us know we were due to for an ANSUL Inspection. We set up a time that worked for both of us.

He arrived on time which was appreciated because it was outside of the hours we would normally be in the building. He got the job done quickly and walked us through the work he was doing and why.

Very professional and respectful. Would highly recommend. read less

Luke is always a constant professional. He is courteous,... read moreLuke is always a constant professional. He is courteous, friendly, and knowledgeable when doing our Fryer Inspection. He remembers to call and make an appointment, so we stay up to date with our inspections and tags. Highly Recommend read less

Silco is an amazing business. They have great costumer service... read moreSilco is an amazing business. They have great costumer service and top notch products. I worked directly with Dorian, who is the shop foreman, and he could not have been any nicer and more helpful for our fire extinguisher needs. I highly recommend them!!! read less

Ryan krause was very considerate he came in to do... read moreRyan krause was very considerate he came in to do our inspection and after realizing we were very busy and would be in our way. He decided to come back another night after we had closed in order to not be intrusive. Overall great customer service and we would be happy to have him come back for our next inspection. read less

Joe Martini was extremely helpful and courteous during our interaction... read moreJoe Martini was extremely helpful and courteous during our interaction today. It is great doing business with courteous professional individuals. He provides excellent customer service. read less

We appreciated the positive can-do attitude of your technician .... read moreWe appreciated the positive can-do attitude of your technician . He looked at our equipment and was able to determine what was needed quickly and without delay. We are thankful to have Silco taking care of our facilities. Thanks, Ryan K. and the Silco team. read less

Bobby and Stacey gave me great advice on my security... read moreBobby and Stacey gave me great advice on my security and fire services. They where very knowledgeable and professional. Thank You! read less

Bobby took exceptional care of us! He took the... read moreBobby took exceptional care of us! He took the time to explain everything and make sure we knew exactly what we were getting. Very much appreciated! read less

Bobby took exceptional care of us! He took the... read moreBobby took exceptional care of us! He took the time to explain everything and make sure we knew exactly what we were getting. Very much appreciated! read less

Bobby did a fantastic job today. Very professional and... read moreBobby did a fantastic job today. Very professional and completed service in a timely manner. Have had nothing but positive experiences with Silco! And they’re local, which we like. Thank you! -Joe, owner. read less

The recent upgrade to a Community Camera system at 6223... read moreThe recent upgrade to a Community Camera system at 6223 Montgomery Road in Pleasant Ridge, Cincinnati, Ohio is the latest in a series of systems installed over the last 6 years. This system was installed by a couple of great technicians Howie and Kelly, along with the outstanding technical help from Vern Law, the Fire and Security Consultant at Silco Fire & Security. They helped us with the best specification and installation for this upgrade that allowed us to make an 'order of magnitude' improvement to the camera system with the minimum of cost and rewiring etc. The whole thing was a great experience thanks to their great teamwork.

The systems we have in place, all with the technical guidance of Vern, have led directly to Cincinnati Police identification of the perpetrators of 3 Armed robberies over the 6 year period, and in 2 of those the resulting convictions let to long federal custodial sentences. In the third, the group identified, who were also behind petty crimes in the neighborhood, have totally stopped frequenting our community. This is in addition to the identification of suspects in thefts and other property crimes.

Pleasant Ridge has the lowest crime statistics on all of the large neighborhoods in the City of Cincinnati as a direct result of the Community Camera systems we have in place. They are an effective tool after a crime has been committed, and as a result of the high profile arrests and convictions, they are a deterrent to further crimes.

Highly recommend the technical team at Silco Fire & Security for your security needs.

Bill Frost - Pleasant Ridge Community Council - Safety Chair read less

Very impressed with the service. Called about intercom and... read moreVery impressed with the service. Called about intercom and door release system damaged by lightening strike. Tech showed promptly (Nick). Had excellent knowledge of the system and quickly made repairs. read less

Very impressed with the service. Called about intercom and... read moreVery impressed with the service. Called about intercom and door release system damaged by lightening strike. Tech showed promptly (Nick). Had excellent knowledge of the system and quickly made repairs. read less

I had a great experience today with this company checking... read moreI had a great experience today with this company checking my fire extinguisher for our business. Bobby, Lainie , and Ryan were awesome to deal with. Would recommend this company for all your fire and security needs. Thank you for taking good care of us! read less

Great service from Dorian, the shop foreman at Silco in... read moreGreat service from Dorian, the shop foreman at Silco in Cincinnati. Chelsea, the receptionist was very helpful too. Quick, expert service, we like that! -Joe read less

Two technicians form Silco, Bobby and Ryan, provided service at... read moreTwo technicians form Silco, Bobby and Ryan, provided service at our facility today. They were very thorough in their work and very informative in their explanations. It is a good feeling to be confident in the quality of work such people provide. read less

Bobby and Ryan and the rest of the entire team... read moreBobby and Ryan and the rest of the entire team do a great thorough job at our facility every time. The service is outstanding and everyone is easy to speak with. Always get direct answers to my concerns. Thanks Guys! read less

Rick came out today to service our Middletown site. ... read moreRick came out today to service our Middletown site. He is truly amazing and really cares about delivering excellent service. He took the time to explain the fire extinguisher servicing process and ensured that all of out EXIT signs were working properly. He interacted well with our staff and clients. This is a man who truly enjoys his career! Thanks so very much! Benchmark Human Services appreciates you! read less

Chris Thomas and Greg Muenech came out today and helped... read moreChris Thomas and Greg Muenech came out today and helped me with our fire suppression inspection. They were right on time and very knowledgeable about the system. They explained how the system worked, which was a huge help to me! Thanks guys! read less

Silco has had our commercial account at Signature Hardware for... read moreSilco has had our commercial account at Signature Hardware for years. They have always been helpful and responsive. Nick with security was on site today and repaired a camera IP issue quickly to get us back up and running. read less