Silco Reviews & Testimonials
kerisa ganino
3 days ago
Great company great employees. Kyle was out to do a 6 month test on our kitchen hood and he was very professional and knowledgeable. I would and have recommended Silco and kyle to other businesses.
Response from the owner:Thank you so much for your kind words and recommendation! We're thrilled to hear Kyle provided professional and knowledgeable service during your kitchen hood inspection. We truly appreciate your trust in Silco Fire & Security and your referrals, they mean a lot to us. We look forward to continuing to serve you!
Sir Dr Isaak
6 days ago
Matt was very respectful and professional
Mason Jackson
6 days ago
Matt R was was very respectful and was very efficient at his Job.
Marissa Grier
1 week ago
Matt Reuter was great! Very knowledgeable and helpful and thoroughly explained issues as to help to prevent them in the future!
Response from the owner:Thank you for the great review! We're thrilled to hear Matt provided knowledgeable, helpful service and took the time to thoroughly explain everything while offering tips to help prevent future issues. We appreciate your trust and look forward to serving you again!
S Stanley
1 week ago
Great service! Friendly people.
Response from the owner:Thank you for your kind words! We're so glad you had a great experience with our team. We appreciate your support and look forward to serving you again!
Anthony Kaleal
1 week ago
Matt was extremely knowledgeable and was able to answer every question I had regarding all the systems in my food truck. He was punctual and efficient with both of our time. My options were clearly communicated to me before he began any work and I was able to make an informed decision. I have no reason to ever look elsewhere for any fire safety needs! Thanks Matt!
Response from the owner:Thank you for the fantastic review! We're so glad to hear Matt provided knowledgeable, efficient service and took the time to clearly explain your options so you could make the best decision for your food truck. We'll be sure to share your kind words with him. We truly appreciate your trust and look forward to being your go-to partner for all your fire safety needs.
Brett DeHart
1 week ago
The Tech (Matt Reuter) was great, knowledgeable and helpful. Had some hiccups to work through and he helped out to get it done!
Response from the owner:Thank you for the great review! We're glad to hear Matt was knowledgeable, helpful, and able to work through the challenges to get everything completed. We appreciate your trust in Silco Fire & Security!
Shirley Rodriguez
1 week ago
Out standing and great tech. Matt
Response from the owner:Thank you for the review! We appreciate your support and feedback. Please let us know how we can improve to earn that 5th star—we’d love the opportunity to make your experience even better.
Steve Hamilton
2 weeks ago
Amazingly fast customer service on my fire extinguishers! This is the place to go from now on!
Response from the owner:Thank you for the fantastic review! We're thrilled to hear you had such a fast and positive experience with our team. We appreciate your trust in us and look forward to being your go-to source for fire extinguisher service for years to come!
Royal Breakfast & More
2 weeks ago
Excellent experience with silco fire. I always reached out to them for fire inspection. Highly recommend! I always request the same technician every time very professional knows what he is doing Matt is the best.
Response from the owner:Thank you for the five-star review! We're honored to be your trusted partner for fire inspections. It's great to hear that Matt continues to provide the professional, knowledgeable service you've come to expect. Thank you for your recommendation and for choosing Silco Fire & Security!
Scott Simmons
2 weeks ago
Great training!
Response from the owner:Thank you! We are glad you enjoyed the training and found it worthwhile. We appreciate you taking the time to share your feedback and hope to see you again at a future class.
Brian Lesch
2 weeks ago
Excellent training. Great detailed breakdown of different alarm systems and how they operate. Very information and I highly recommend for any fire service professional.
Response from the owner:Thank you for the recommendation! We are glad you found the training valuable and appreciated the detailed look at how different alarm systems operate. Understanding the "why" behind these systems can make a real difference in the field, and it is great to hear the class provided practical insight for fire service professionals. Thanks for taking the time to share your experience.
Michael Murphy
2 weeks ago
Heath M gives a great class on fire alarm panels.
Response from the owner:Thank you for the five-star review! We're glad to hear you enjoyed Heath's fire alarm panel class. We'll be sure to share your feedback with him. Thank you for choosing Silco Fire & Security for your training needs!
Chad Walker
2 weeks ago
Very excellent class
Response from the owner:Thank you for the five-star review! We appreciate your support and are grateful for the opportunity to serve you. Thank you for choosing Silco Fire & Security!
Megan Woolwine (Parkview Nazarene)
2 weeks ago
Jason Myers is a fantastic rep! Always friendly, professional and knowledgeable. He is efficient and thorough. Wonderful to work with!
Response from the owner:Thank you for the kind words! We're thrilled to hear that Jason provided such a positive experience. Thanks for choosing Silco Fire & Security!
Michael Rickabaugh
3 weeks ago
Heath was extremely knowledgeable on fire alarm/detector systems and sprinkler systems. This was very applicable to our profession and will be beneficial on future emergency calls. Thank you for providing this training!
Response from the owner:We're glad to hear Heath's expertise and training on fire alarm, detector, and sprinkler systems provided valuable, real-world knowledge for your profession.We appreciate you attending and thank you for your dedication to keeping your community safe!
Corey Weekly
3 weeks ago
I can’t say enough good things about the training Heath provided for our fire department. The training center is a good asset for the fire service. Thank you!
Response from the owner:Thank you for the great feedback! We're honored to support the fire service through our Training Center, and we're glad Heath was able to provide valuable training for your department. We appreciate your kind words and look forward to continuing to serve and educate first responders.
Jesse Crook
3 weeks ago
Heath did a fantastic job of explaining fire protection systems and alarms. He made the concepts very easy to understand. I will be able to bring this knowledge back to the fire house and implement it with the rest of the crews. Highly recommend the course to other fire department personnel. Thanks Heath!
Response from the owner:Thank you for the wonderful feedback! We're glad to hear Heath made complex fire protection and alarm concepts easy to understand and applicable to your department's needs. Knowing you'll be able to share that knowledge with the rest of your crew is exactly the kind of impact we strive for through our training programs.
Brock Piatt
3 weeks ago
Heath McNamee
Response from the owner:Thank you for the 5-star review! We appreciate your support and are glad you had a great experience. Thank you for choosing Silco Fire & Security!
Allison Holtsberry
3 weeks ago
Heath provided a very valuable training! I needed this 10 years ago! Thank you!
Response from the owner:Thank you for the 5-star review! We're glad you found the training valuable and helpful. We'll be sure to share your kind words with Heath. Thank you for attending!
Lexie Thomas
3 weeks ago
Fast and responsive! Robert Roush was super knowledgeable and friendly.
Response from the owner:Thank you! We’re glad you had a fast, friendly, and knowledgeable experience. We appreciate you choosing Silco!
Katherine Brewster
3 weeks ago
This place always takes good care of us. This is our go-to for our fire extinguisher checks and certifications. Had awesome and friendly service today from Aaron!
Response from the owner:Thank you for your kind words! We're honored to be your go-to provider for fire extinguisher inspections and certifications. We're glad Aaron delivered the friendly, professional service you’ve come to expect from our team. We appreciate your continued trust and look forward to serving you again!
Bobby Taylor
3 weeks ago
Response from the owner:Thank you for the 5-star review! We look forward to serving you again.
Daniel Hall
3 weeks ago
Great service from Matt Reuter. Very informative and knowledgeable. Great customer service skills.
Response from the owner:Thank you for the 5-star review! We're glad to hear Matt provided informative, knowledgeable service and delivered a great customer experience. We appreciate your feedback and your trust in Silco!
Kassanova Cox
3 weeks ago
Absolutely loved having Noah Carnes come and help us at our Hotel!!! He was very quick, professional, and efficient. Couldn’t have asked for more!!!
Response from the owner:Thank you for the wonderful review! We're thrilled to hear Noah provided such quick, professional, and efficient service during his visit. Delivering a great customer experience is always our goal, and we're glad Noah exceeded your expectations. We appreciate your kind words and thank you for choosing Silco Fire & Security!
