Since 1959, Silco has been a trusted family-owned business, committed to delivering the best fire protection and security life safety services with the highest quality and reliability. Serving 45,000+ customers, we offer basic to complex solutions backed by our team of 450+ employees across five Ohio offices. Our flagship Cincinnati office, which is also our original office, now serves as our corporate headquarters.
Serving Cincinnati, Northern KY and surrounding areas
CO2 fill customers: Please call ahead for availability
Office Hours
Monday – Friday
8 a.m. to 5 p.m.
Fire Extinguisher Walk-in Service
Monday – Thursday
7 a.m. to 3:30 p.m.
Friday
7:30 a.m. to noon
Reviews
I had a great experience with Heath! Up until this point I felt a little overwhelmed when I stepped into a sprinkler room. After this class I feel much better handling myself when these situations occur.
Response from the owner:Thanks for sharing your experience! We're so glad to hear Heath helped build your confidence in the sprinkler room. That’s exactly what we aim for—making sure you leave feeling prepared and empowered.
Gerald and Thomas did a great job for us and made it quick and easy for us!
Response from the owner:Thanks for the shoutout! We're glad to hear Gerald and Thomas made things quick and easy for you. We’ll be sure to pass along the great feedback!
I am highly appreciate with your services what ever i got from you guys from long time but last few years i am coming to your place one of good,aggressive worker & very nice as person & perfect worker & work in clean detailing as my thought he is deserving raise & thank you for your services & appreciated 👍🏼🙏🏼
Response from the owner:Thank you so much for your kind words and continued support over the years! We’re especially grateful for your recognition of our team member’s hard work, professionalism, and attention to detail. It means a lot to hear that our service has consistently met your expectations. We’ll be sure to share your appreciation with the team!
The technician Masheekah was Very knowledgeable, Answered all my questions. 10 out of 10 definitely would recommend.
Response from the owner:Thank you for sharing! We're thrilled to hear that Masheekah went above and beyond. We appreciate your business and trust in Silco!
Masheeakh Settles was very helpful and professional.
Response from the owner:Thank you for the kind words! We're so glad to hear Masheeakh Settles was helpful and professional during your service.
Gerald is very professional and explained the testing throughout procedure. I would highly recommend Gerald and Silco.
Response from the owner:Thank you for the great feedback! We're glad to hear Gerald provided a professional experience and kept you informed throughout the testing process.
Our technician Gerald was very thorough, explained what and why on his process. Overall a great experience.
Response from the owner:Thank you for the great feedback! We’re glad to hear Gerald provided a thorough and informative experience.
Masheeakh was great and always is. He responded immediately to our emergency call recently and took care of the problem. Thanks again Masheeakh!
Response from the owner:Thank you for the kind words! We're lucky to have Masheeakh on the team, his quick response and dedication truly make a difference. And thank you for choosing Silco, we appreciate your trust in us!
Larry was a Awesome tech I really appreciated his politeness Fixed are problems
Response from the owner:Thank you! We’re happy to hear everything went smoothly and appreciate you choosing Silco!
Larry really made our day top notch guy 👏
Response from the owner:Thank you for the feedback! We're thrilled to hear Larry made such a great impression! We'll be sure to pass along your kind words.
Masheeakh was great! Please send him every time four our services 🤙
Response from the owner:Thank you for the kind words! We're glad to hear Masheeakh provided such a great experience.
Great technician. Fast and efficient.
Response from the owner:Thank you! We're glad to hear you had a great experience and that our technician delivered fast and efficient service. We appreciate your support!
Bobby was very friendly and did an amazing job!!!
Response from the owner:Thanks for the kind words! We’re glad to hear Bobby made a great impression and delivered top-notch service. We’ll be sure to pass along your feedback!
Masheeakh Settles just recently took on our account for Silco. He has been great to work with, very communicative, professional, and he had our extinguishers back to us very quickly. He makes things easy for us and has been great with communication. I would recommend their services to anyone who needs fire prevention.
Response from the owner:Thank you so much for the thoughtful review! We're thrilled to hear that Masheeakh has made such a positive impression. His professionalism and commitment to great service truly reflect our values at Silco. We appreciate your recommendation and look forward to continuing to support your fire prevention needs!
Masheeakh Settles is such a great friendly worker. Great service as well.
Response from the owner:We really appreciate you taking the time to leave this review! It's great to know that Masheeakh provided you with friendly and great service. We believe in the importance of both! Thank you for your feedback.
Great communication and service. Masheeakh contacted me and was on-site right away to help. He was very quick and efficient. I highly recommend!
Response from the owner:Thank you for your recommendation and review—it's truly appreciated! We're thrilled to hear Masheeakh provided quick, efficient service and clear communication.
Gerald, is a great at communication. He is always welcomed at Apex!
Response from the owner:We truly appreciate the feedback! It's great to hear Gerald's communication and service stand out — we’ll make sure he knows he’s always appreciated at Apex!
Gerald Gillespie was very professional and courteous. He went above and beyond to help us with our fire suppression system.
Response from the owner:Thank you for sharing your experience! We're thrilled to hear that Gerald went above and beyond. We appreciate your trust in Silco!
Bobby has been servicing several of my locations since we left our prior service provider. Each visit he has great communication and educates on why he’s doing what he’s doing. Revising this as I wanted to give recognition to Kyle who services my other locations. Like Bobby, he is clear with what he is doing and why he does it. He makes it a personal experience and not just another stop in day.
Response from the owner:Thank you for the great feedback! We’re thrilled to hear Bobby has been such a reliable and informative presence at your locations. Providing clear communication and education is exactly the kind of service we strive for.
Great customer service! No wait, nice people!
Response from the owner:Thank you so much! We really appreciate the kind words. It’s always our goal to provide great service with a smile—so glad to hear that came through!
Gerald was on time and completed our paint booth compression inspection quickly and effectively.
Response from the owner:Thank you! We're glad to hear Gerald was on time and completed your paint booth compression inspection quickly and effectively.
Gerald Gillespie was wonderful. He had the biggest smile and we enjoyed his presence. Very knowledgeable.
Response from the owner:We are glad Gerald's knowledge and positive energy made an impact. Thank you for trusting Silco—we value your partnership and are always here if you need anything.
Gearld Gillespie & Brent Lightner were an absolute pleasure to work with, courteous, punctual and had solutions to all the problems they were called out for. THANK YOU!
Response from the owner:It's great to know that Gerald & Brent provided such comprehensive service, addressing all your problems with courtesy and punctuality. Thank you for sharing your positive experience!
Chris and Jacob did a great job
Response from the owner:We're thrilled to know Chris and Jacob did a great job! We appreciate your feedback.
Excellent service from Masheeakh Settles.
Response from the owner:Thank you for your feedback! We're delighted to hear you experienced excellent service from Masheeakh.
Silco has been managing our fire protection for years and they always deliver top notch service. From scheduling to repairs to recurring inspections, I know that I can count on them to deliver timely service of the highest quality. Gerald is our main inspector and service tech and he’s always sure to keep himself familiar of any issues or concerns and keeps our site up to date without any extra effort on my part.
Response from the owner:We are so grateful for your positive feedback regarding Silco's fire protection services. It's fantastic to know that our commitment to timely, high-quality service, from scheduling to inspections and repairs, consistently meets your expectations. We especially appreciate you highlighting Gerald's dedication to staying informed and keeping your site up-to-date effortlessly for you. We value your trust in Silco and look forward to continuing to provide you with excellent service.
Larry was prompt and efficient. Showed up when he said he would and was in and out in no time.
Response from the owner:Appreciate you sharing! We're glad Larry made things quick and easy—just how it should be. Let us know if there's anything else we can help with!
Response from the owner:Thank you for the 5-star review! We truly appreciate your support and are glad we could meet your expectations. We're here if you ever need anything!
Larry, was very effective in following up with this issue, which he's reporting will lead to the complete solution to my obliging problem
Response from the owner:Thank you for your feedback! We’re glad to hear Larry was thorough in his follow-up and that a full resolution is on the way. We appreciate you trusting Silco to get it done right!
We have trusted Silco to service our fire extinguishers for our small church for years. We have always been met with superior service. Mike Everette has been a pleasure to work with.
Response from the owner:Thank you for your continued trust in Silco! We're honored to support your church and thrilled to hear Mike Everette has been a pleasure to work with. We truly appreciate your kind words and loyalty over the years.
Excellent team
Response from the owner:Thank you for the 5-star review! We truly appreciate your support and are glad we could meet your expectations.
Larry Boyd and Luc Richey were amazing and efficient. Can't wait to see these guys again next year!
Response from the owner:Thank you! We're glad to hear Larry and Luc made a great impression. We’ll be sure to pass along your kind words—and we look forward to seeing you again next year! If you need anything in the meantime, please don’t hesitate to reach out.
Despite my prior written and verbal requests, Silco Fire has again entered my property without my knowledge, consent, or request. On April 11, 2025, and I received an invoice stating work was performed by an individual named Kyle Price at my place of business. I did not authorize this service, nor did I have any prior knowledge of it.
This is the SECOND incident where a Silco Fire employee has trespassed my business and performed with without my request or knowledge. Following the first unauthorized visit in April 2024, I made multiple explicit requests to:
1. Cancel all services associated with C&L Property Enterprises.
2. Be removed as a customer from your system.
3. Have all personal, financial, and access-related information permanently deleted—including debit/credit card details and building entry passcodes.
It is now evident that these requests were not honored.
I am once again demanding that Silco Fire:
1. Immediately schedule a time to remove all Silco Fire products installed on 4/11/2025 from my property with staffed supervision.
2. Cease and desist from entering my property at any time in the future. Any further entry will be considered criminal trespass under Ohio Revised Code Section 2911.21(A).
3. Permanently remove all information pertaining to C&L Property Enterprises from your records—including all financial data and access credentials.
4. The two fraudulent invocies for services not requested or authorized by me totaling $519.73 be voided. I've already received the check from Silco Fire for the first fraudulent transaction and considered this matter closed.
I would like to be contacted by upper leadership immediately regarding this matter. I have also sent an email to Silco Fire and copied my attorney as well.
UPDATE: After reviewing and contacting leadership, they have taken action to remedy this issue and I appreciate their efforts.
This is the SECOND incident where a Silco Fire employee has trespassed my business and performed with without my request or knowledge. Following the first unauthorized visit in April 2024, I made multiple explicit requests to:
1. Cancel all services associated with C&L Property Enterprises.
2. Be removed as a customer from your system.
3. Have all personal, financial, and access-related information permanently deleted—including debit/credit card details and building entry passcodes.
It is now evident that these requests were not honored.
I am once again demanding that Silco Fire:
1. Immediately schedule a time to remove all Silco Fire products installed on 4/11/2025 from my property with staffed supervision.
2. Cease and desist from entering my property at any time in the future. Any further entry will be considered criminal trespass under Ohio Revised Code Section 2911.21(A).
3. Permanently remove all information pertaining to C&L Property Enterprises from your records—including all financial data and access credentials.
4. The two fraudulent invocies for services not requested or authorized by me totaling $519.73 be voided. I've already received the check from Silco Fire for the first fraudulent transaction and considered this matter closed.
I would like to be contacted by upper leadership immediately regarding this matter. I have also sent an email to Silco Fire and copied my attorney as well.
UPDATE: After reviewing and contacting leadership, they have taken action to remedy this issue and I appreciate their efforts.
Response from the owner:We sincerely apologize for the inconvenience this has caused. After reviewing your account, we discovered it was mistakenly reactivated due to an internal automation tied to inspection scheduling, which led to the unscheduled visit on April 11.
We’ve since taken the following steps:
· Permanently closed your account
· Voided the recent invoice and cleared your balance
· Removed all access codes and billing info
· Noted your file to ensure no future service is scheduled without your direct request
Thank you for taking the time to speak with us and for giving us the opportunity to correct the issue. We truly appreciate it and wish you all the best moving forward.
Shane and Kyle had everything done in a professional way, thank you.
Response from the owner:Thank you! We’re happy to hear Shane and Kyle handled everything professionally. We appreciate your business and look forward to serving you again!
Gerald was great, super polite, and efficient.
Response from the owner:Thank you for the great review! We're glad to hear Gerald was polite and efficient during his visit. Thanks for choosing Silco.
Always professional, courteous, informative. Wouldn't do business with any other. Highly recommend.
Response from the owner:Thank you so much for your kind words and continued trust in us! We're proud to hear that our team has consistently delivered a professional and informative experience. Your recommendation means a lot, and we look forward to serving you again!
Robert Roush was professional and very kind. 10/10 would work with again.
Response from the owner:Thank you for the wonderful feedback! We're so glad to hear Robert made such a positive impression. His professionalism and kindness truly reflect the values we strive for at Silco.
Brett morris and Jacob miller did a great job at my store getting us up to code
Response from the owner:Thank you for your feedback! We're glad our techs were able to get your store up to code and provide excellent service. We’re proud to have them on our team and appreciate you choosing Silco!
I am the Executive Pastor of Pierce Point Community Church in Amelia. We have been using Silco for many years for all our fire and security needs. The gentleman (Bobby Rutherford) that has completed our extinguisher and emergency light inspection for a couple of years is a really good representative of your company. He is very thorough, extremely polite, and has really good knowledge of our system. He is an asset to your company.
Barney Estes
Executive Pastor
Pierce Point Community Church
Barney Estes
Executive Pastor
Pierce Point Community Church
Response from the owner:Thank you for your kind words and for trusting Silco Fire & Security over the years. We’re grateful for the opportunity to serve Pierce Point Community Church and truly appreciate your continued support. Bobby is indeed a valued member of our team, and we’re thrilled to hear he’s represented us so well. Thanks again for taking the time to share your experience!
Gerald was very professional and knowledgeable about our sprinkler system. He and his helper, Jake Miller completed our sprinkler test in under an hour
Response from the owner:It's great to know that our technician's knowledge and the efficient work of our team provided you with a positive experience. Thanks for letting us know!
Gerald showed up in time, communicated well and was very professional. Highly recommend Silco, Gerald and his assistant.
Response from the owner:We're so glad you had such a positive experience! Your high recommendation of Silco is truly appreciated. Thank you!
Gerald was very polite and professional to deal with A+++
Response from the owner:Great feedback! We're pleased that Gerald's polite and professional demeanor stood out to you. Thanks for the excellent rating!
Superb customer service inspecting my fire alarm and sprinkler systems! Technitions Wyatt Austin and Gerald Gillespie are awsome!
Response from the owner:Thank you for the great feedback! We're glad to hear Wyatt and Gerald provided superb service during your inspection. We'll be sure to pass along your kind words to them
Gerald was very professional and knowledgeable
Response from the owner:Thank you for the great review! We're glad to hear Gerald's professionalism and knowledge made a positive impression. We'll be sure to pass along your kind words!
Gerald, Marshall, and John Allen are very helpful and quick about their work. They provided all the information I needed during and after the inspection.
Response from the owner:Thank you for the 5-star review! We're glad to hear Gerald, Marshall and John kept you informed every step of the way. Providing clear, helpful information during and after an inspection is a big part of the experience we aim to deliver — we’ll make sure they hear your kind words!
Wanted to give a 5 star to Brett Morris, he does all of my buildings sprinkler inspections and is always on time, and very thougoh. Explains any issues and is helpful on resolving issues. Thanks!
Response from the owner:Thank you for the 5-star review! We're glad to hear Brett’s reliability, thoroughness, and clear communication make a difference during your inspections. We appreciate your trust in Silco and will be sure to pass along your thanks to Brett!
Response from the owner:Thank you for the 5-star review! We truly appreciate your support and are glad we could meet your expectations. We're here if you ever need anything!
Robert Roush did an excellent job, very professional and courteous. Thanks
Response from the owner:We appreciate your feedback! It’s great to hear that Robert delivered such professional and courteous service.
Jon is the best! He’s always on-time, courteous, and great to work with! Thank you
Response from the owner:We really appreciate your feedback! We're so glad to hear that Jon is delivering the top-notch service we strive for. Thank you for taking the time to share your experience!
Silco is great company to work with. Robert provided excellent service in a timely manner.
Response from the owner:We're so glad to hear you had a positive experience with Silco. We're glad Robert made a positive impact. We appreciate your business and hope to work with you again soon!
