Silco Reviews & Testimonials

I own a local small business. Maggs professional tree service llc. And would highly recommend the great service they provide making my businessr protected for the unexpected fire. Very knowledgeable and friendly customer service.

Jimmy Derek where awesome friendly and did a great job!

Called today with a battery issue on an emergency light. Tami and her guys, Derek and Jimmy, fixed my issue within half an hour. Derek and Jimmy were professional and quick, a pleasure to have in the office.

Jimmy and Derek are great. Very thorough investigation on our Exit signs, lights, and fire extinguisher. Wonderful to work with. Very professional.

Derek and Jimmy were very helpful coming to check devices in our dental office. We appreciate you both!

Robert was very courteous and respectful. He completed his tasks in an expedient manner. He did a great job!

Derrek and Jimmy were very polite, professional and precise. They are welcome in our office anytime.

Friendly and knowledgeable staff and very easy to work with.

Drew is the best! Always look forward to seeing drew during backflow testing 👍👍👍👍👍

Nick L was fantastic service man. Very thorough and very nice and professional.

I attended a training at Silco Fire & Security’s Columbus location with a focus on fire department response and system readiness—and it exceeded expectations. Richard and Heath delivered a highly professional, technically sound session that directly addressed the realities of fireground operations and code compliance.

Their depth of knowledge in alarm systems, suppression setups, and fire watch protocols was matched by their ability to connect those systems to tactical response needs. They didn’t just teach the specs—they explained how each component impacts first-in crews, incident command decisions, and post-incident accountability.

Heath's clarity and Richard's operational insight made the training both practical and mission-driven. If your department is serious about aligning fire protection systems with real-world response, Silco Columbus is a solid partner. Highly recommend.

The Columbus branch did an excellent job training us on the different types of alarm systems, sprinkler and standpipe systems and more. Heath and Richard were great and extremely knowledgeable about all the systems they showed the class. I would highly recommend this training to anybody in the fire service or who may be dealing with any of these types of fire suppression systems.

I thought the training was very well presented. Both Richard and Heath were very knowledgable on the subject and thorough. I would highly recommend this course for all that apply. Thanks again Rich And Heath.

Excellent training at Silco Columbus! In depth knowledge and reviews of risers, sprinklers and alarm panels. This information was extremely valuable to our members and will allow us to serve our community much better. Heath and Richard were very knowledgeable and highly recommended for future classes and training. I recommend this class to all fire departments willing to come. Awesome job, thank you!

Heath and Richard provided an excellent training. This opportunity to learn was really capitalized on by Heath and Richard’s professionalism and effective communication. Heath and Richard’s MANY years in the field provided an exceptional amount of knowledge that they diligently passed on to myself and the others in the class.

Heath and Richard did a great job in explaining and demonstrating what they taught.

Great class and instructors (heath and Richard) were very knowledgeable

Heath and Richard taught a great class, will important information

Heath and Richard did a great job with the training.

We are very pleased with our service. Johnathan Winston always arrives on time, if not early, and is very respectful, professional, and efficient. I highly recommend Silco!

Robert Roush did an excellent job at Seton parish Church 600 Hill road pickerington Ohio he was very courteous and kind and was a pleasure to work with

Johnathan W. came to help us with our kitchen hood. He was very knowledgeable about the service being done and was informative.

Nick was fantastic! He was thorough and very informative. Will definitely use the guy again!

nice price fast service overall is good

Very polite and helpful and highly recommend. Polite and quick turn around getting our equipment back. Highly recommend. Robert Roush did a great job for our company.

Bob, Jayden, and Cole define customer service. Came in with an urgent matter and they took care of me. Hope you guys enjoyed the pizza thank you for helping me out!

Masheeakh is a great service guy! Very efficient!

Nick inspects our fire extinguishers and he always does a great job, answers all of our questions, and is very polite!

Heath McNamee this was a great class Heath was very open to questions and answered everything 👏

McNamee at the Silco Columbus Training Center covered all topics well. Was able to answer all questions or find out the answer if not known.

Heath McNamee was an awesome instructor! AWD! AWD! AWD! Will always be stuck in my brain! Thank you for all the knowledge!

Columbus training center was a great place to learn. Their displays helped with hands on learning. Heath McNamee was extremely knowledgeable and his experience and expertise really showed through.

This class is amazing . For anyone that’s just starting in the fire service , or someone who’s been around for a long time . Being an inspector for 2 years there’s things I didn’t even realize that I learned today regarding panels , suppressions systems , and pumps . Heath at Columbus silco training did a wonderful job , and showed passion for teaching this subject and made a could be considered boring topic , really fun to learn about . Don’t forget AWD….. thanks heath , and thank you silco.

Polite and keeps everything up to date. I’m very appreciative of the service they provide.

Professional and efficient, we have used Silco for years without issue.
Robert Roush was great!

Thank you Robert Roush, you were very quick and efficient on your service. I will highly recommend

Heath McNamee was the instructor and did an excellent job. This type of hands-on training in the fire service is hard to come by with working alarm and suppression systems. Highly recommended.

Heath McNamee

Was fortunate to be able to attend a fire systems training session with Heath McNamee instructing. The session was well organized and wonderfully tailored to the needs of first responders in understanding and interacting with fire systems. Definitely would recommend!

Heath McNamee was a great instructor that spoke to all levels of experience.

Great training. Heath was a very knowledgeable instructor that was able to answer all of our questions in a clear and concise way.

Great training lead by Heath!

Masheeakh did a great job

Colton did a great job; he was very professional and thorough.

Very happy with Nick Lewis coming out to do our annual fire inspection at my work. Very thorough and went over everything he did.

Brett from Silco was very knowledgeable. Thank you Brett for everything.

Kyle was great servicing our Location this morning at Ohio Valley Goodwill Industries in Woodlawn. He was knowledgeable and respectful during his visit.

Very prompt and professional. Robert Roush did a great job!

We've used Silco for inspecting and maintaining our fire extinguishers for years. And our technician, Robert Roush was very helpful.

I took our two fire extinguishers for service this morning. Michael Everette was most professional and polite as he opened the door for me upon my arrival. He also assisted with taking them to my car. We certainly will continue to utilize Silco.

Great experience with Nick Lewis! He was professional, friendly and helpful! Nick explained everything thoroughly and was very efficient. Thank you Nick!!

Brett C came out and did a new inspection for us at CAWM. He did an awesome quick job on a big location solo. He was informative, polite and on time. Will be using here forward.

I recently purchased a commercial building and was in need of updating my fire/safety equipment. Luckily I came in contact with Cody who was diligent and very up front with pricing and getting the work quoted. After that working with Bobby and Tim on the inspections of the systems and extinguishers was straight forward and easy.

Robert Roush came out the morning I called and got the inspections done quickly!

Gerald was easy to work with and thorough!

Once again Gerald was on time and quickly and efficiently was able to get my six month suppression inspections done.

I just wanted to give some kudos to two of your techs: Thomas Arrington and Nic Lenzer.
Both of them were friendly, well-dressed, and a pleasure to deal with when coming to Ohio Valley Goodwill for our annual inspections of 4 of our buildings.
I am new to my position and both were very knowledgeable about Silco and our systems.
I appreciate them and their professional manner!
Thank you!

Great service

Robert Roush Was our technician. We do ours early and he was here on time at 6 AM. Got all of our foreman in our building taken care of quickly and efficiently. Will Continue to use the company for our fire, extinguisher and inspections

Gerald made our routine fire suppression inspection a breeze. I'm glad to know he'll be back to do the next one.

Such fast and kind customer service getting my fire extinguisher inspected today. Thank you!

J Sands called in early morning of 8/31/25. Found issues with water in strobe and pull station. Replaced with new and reset system. Troubleshooting and got our system back in running status. Worked very well with us got us back up working alarm service

Robert Rouse came by my store today and was amazing. Very polite and explained everything for me. Thanks Robert and Silco for taking care of us

Robert Roush did a quick accurate assessment of the issue and took care of things on the spot

Gerald was very professional and helpful through the process. Got the test done quickly and accurately

Mike helped us with our fire extinguishers and he was great! Friendly and efficient.

Bobby was in our office 8.27.25 and updated exits lights and fire extinguishers. He was very professional and completed the service in a timely manner. We would highly recommend him and will use his company services in the future.

Patrick did a very thorough job walking the building and coordinating our extinguishers for our trucks as well

Robert panko Gave me great service and great advice. We were having multiple problems for a considerable time span and he spend the time and has the knowledge and interest to fix the problems?

Robert was very kind and we appreciate the service

Robert roush was professional and very informative great job

Robert was sufficient and kind

Great service. Very informative and thorough. Thank you

It’s a good feeling when you can call a company out for service and the person they send really knows their job. They explain what there doing every step of the way. They make you feel comfortable a they do a good job in a timely manner. Masheekh Settles thank you for the great experience your customer service rocks.Express Wings..

Amazing customer service, very knowledgeable tech masheekah settles!

I attended a training course at Silco Fire and security for fire department training. The course was very informative, and exceeded my expectations. I feel more confident in fire alarm systems , and sprinkler systems. Our instructor did an Amazing job. I highly recommend.

I took a fire alarm and sprinkler system training class at Silco through my fire department and learned a great deal of valuable information. The trainer, Heath McNamee, was extremely knowledgeable, friendly, and helpful throughout the entire class. I will be going back to work with a much greater knowledge of these systems. I definitely recommend this class.

Silco training on fire protection systems was fantastic. Information presented was great and instructor was extremely knowledgeable and able to answer any questions directed at him.

Silco is a great company to work with! They come out automatically every year for our inspection. It’s nice to have one less thing to keep track of. John was fantastic and gave me a call this morning to confirm we would be here today. The whole process was nice and easy. Really appreciate it!

Gerald G is the best! He is very knowledgeable and helpful. We are super happy with the service we get from Silco!

Mike was so helpful in getting my fire extinguishers back and up to code/date. When I looked Silco up on Google, I wondered how they had such a perfect 5-star rating. The interaction I experienced from speaking with a customer service representative to working with Mike would align perfectly with the 5-star rating they have earned. Thanks, Silco, for the support and insight.

Silco has been managing our fire protection for years and they always deliver top notch service. From scheduling to repairs to recurring inspections, I know that I can count on them to deliver timely service of the highest quality. Gerald Gillespie is our main inspector and service tech and he’s always sure to keep himself familiar of any issues or concerns and keeps our site up to date without any extra effort on my part.

Silco is like clockwork when they automatically come service all of our equipment. Robert is great at his job and with communication on what and why something needs attention. Thanks for getting us all serviced for our facility and on site Eagle Golf Cars rental events! Service provided by Robert Roush

Robert roush was great

Outstanding training with practical information and hands on experience. Thank you!

Great training with Heath. If your a firefighter who is confused with panels and water suppression, this training is a must.

Great class! Heath is a great instructor who keeps the information at a level a firefighter needs to know.

Attended second class at Silco’s training center. Heath and Richard are very knowledgeable and great at explaining things and work well together. Looking forward to next class.

Heath and Richard put on a great training! Check it out.

Heath and Richard did a fantastic job! The training center was awesome as well. Highly recommend taking a class here!

Excellent training at a very impressive hands on training center with Heath and Richard.

Mike Everette did a great job with the small extinguisher service we requested. Everything was quick and very professional!

We have been using Silco for our fire safety for years at our location. They have always been excellent to deal with! Robert Roush was so helpful for our yearly inspection. Not only did he communicate very well with what our needs where he also came back when he said he would to replace and finish the inspection. He also took the time to go over the invoice in case I had any questions. He was very polite and knowledgeable. Thank you Robert for helping our team and keeping us safe

Gerald was knowledgeable and performed his job in a professional manner.

Great service and such a friendly environment he create.
Thank you so much for all the help

Been customer for 25 years
Excellent service through out
Keep it up

Gerald G. and Brent L. were very professional and courteous. They answered all my questions in a friendly matter.

SILCO has been servicing our extinguishers for more than 10 years. Always ready to help.

Mike was so kind and efficient! Extinguishers are tagged and ready to go!!!

Mike did a great job helped me get all of my fire extinguishers reset so we are good to go

We have almost 3,000 extinguishers that get checked every month, and once a year, Tyler Lowe comes for the annual recertification and swap-outs. He has been helping our organization for the last four years and does a great job. He's always on time, works hard, and keeps good records of everything getting serviced.

Heath did a great job explaining everything at a comprehensive pace. Great information and hands on experience.

Excellent class. I will recommend this to others. Heath McNamee was a great instructor.

Took the fire department awareness class with Heath. One of the best fire classes I have taken. Highly recommend.

Fire Department Training Class. Heath McNamee was a great instructor. He had a ton of experience and knowledge that showed in his presentations. The hands on training opportunity was a game changer in my understanding of fire alarm systems.

They aren't the cheapest but they aren't the most expensive either. We enjoy the freedoms of not being bound by contracts. They are incredibly thorough, reliable and efficient.

SILCO F&S Dayton have been a very professional team to work with; they are very thorough and have been readily available to meet this customer’s needs!

Massheakh inspected our four fire extinguishers yesterday swiftly and with professional courtesy. He has represented Silco for the past two visits, and we hope he stays with them because he has instilled trust and gratitude, here.

Masheeakh displayed great customer service and extremely knowledgeable about the services you provide and the products you carry.

Our service provider, Jonathan, is the best. I’ve got enough to think about owning a business and when our service time is due he calls to schedule it. One less thing to worry about is what I need! We are always happy with our Silco provider and it’s a name you can trust!

Had Larry come out here to handle some of our issues and he knocked it out of the park!

Friendly service, very knowledgeable and didn't take up too much of our time. This was an issue that's been hitting us for a while and he completely handled it. Now of course with everything fire system-wise only time will tell if it sticks, but today for sure I'm walking away happy.

Chris and Brent were so kind and considerate today. The whole operation went smoothly.

Excellent training class. Heath and Richard are very knowledgeable and I highly recommend this class for any fire service personnel.

Richard and Heath in the training center in Columbus are top notch. Excellent class.

Brent lightner Chris harcourt they did a great job and was very friendly

Kyle Price was the best. Super Thorough with his inspection and let me know everything that was going on. Great to make conversation with and I hope I get them again next time.

I had a great experience with Heath! Up until this point I felt a little overwhelmed when I stepped into a sprinkler room. After this class I feel much better handling myself when these situations occur.

Gerald and Thomas did a great job for us and made it quick and easy for us!

I am highly appreciate with your services what ever i got from you guys from long time but last few years i am coming to your place one of good,aggressive worker & very nice as person & perfect worker & work in clean detailing as my thought he is deserving raise & thank you for your services & appreciated 👍🏼🙏🏼

The technician Masheekah was Very knowledgeable, Answered all my questions. 10 out of 10 definitely would recommend.

Mike Everette was very nice and efficient.
Thank you, Mike.

Masheeakh Settles was very helpful and professional.

Gerald is very professional and explained the testing throughout procedure. I would highly recommend Gerald and Silco.

Our technician Gerald was very thorough, explained what and why on his process. Overall a great experience.

Masheeakh was great and always is. He responded immediately to our emergency call recently and took care of the problem. Thanks again Masheeakh!

Friendly and efficient!

Larry was a Awesome tech I really appreciated his politeness Fixed are problems

Larry really made our day top notch guy 👏

They are really the best company to go with Matt Reuter was a great tech

Had our annual fire extinguisher inspection today and everything went smooth and quick as usual. Robert Roush is wonderful to work with each time he is out! We appreciate him!

Fast and professional. Thank you!

Masheeakh was great! Please send him every time four our services 🤙

Jordan and Daniel were great! Both were very pleasant, friendly, and helpful! I took over the maintenance department at McKinley Health Care 3 months ago and the educated me on where everything was in the building. Great customer service!

Brought in 7 fire extinguishers for service. Aaron was super helpful and efficient. Thanks.

Robert Roush showed up 15 minutes early to the appointment and was pleasant, prompt and efficient. I would highly recommend Robert and Silco for all of your fire safety needs.

Stopped in to get a couple of extinguishers recertified/inspected. As always, service was very prompt and friendly. Mike had me back out the door in no time!!

Great technician. Fast and efficient.

Great service! Needed a fire extinguisher inspected, they were able to get it done quickly!

Robert Roush inspected our extinguishers this week, and he was very friendly & easy to work with! He explained everything he was doing, prices, etc & was very quick & efficient! We will use Silco in the future as a result of the great experience we had with him in our large apartment comple!

Bobby was very friendly and did an amazing job!!!

Amazing experience!!! Mike took good care of me as soon as I walked in. Very courteous and respectful, will definitely be going back!

Mike Everette was so very helpful. Definitely coming back

Friendly and efficient!! Thanks Michael!

Masheeakh Settles just recently took on our account for Silco. He has been great to work with, very communicative, professional, and he had our extinguishers back to us very quickly. He makes things easy for us and has been great with communication. I would recommend their services to anyone who needs fire prevention.

Masheeakh Settles is such a great friendly worker. Great service as well.

Mike Everette your shop foreman is always super helpful and does a great job!

Scott M. Was provided exceptional service. Thanks again for the great work!

Great communication and service. Masheeakh contacted me and was on-site right away to help. He was very quick and efficient. I highly recommend!

Gerald, is a great at communication. He is always welcomed at Apex!

Gerald Gillespie was very professional and courteous. He went above and beyond to help us with our fire suppression system.

Robert Roush was professional and helpful .

Jonathan was great at customer service and providing industry knowledge and advice on how to keep our business safe and compliant!!!

Bobby has been servicing several of my locations since we left our prior service provider. Each visit he has great communication and educates on why he’s doing what he’s doing. Revising this as I wanted to give recognition to Kyle who services my other locations. Like Bobby, he is clear with what he is doing and why he does it. He makes it a personal experience and not just another stop in day.

Great customer service! No wait, nice people!

Gerald was on time and completed our paint booth compression inspection quickly and effectively.

Gerald Gillespie was wonderful. He had the biggest smile and we enjoyed his presence. Very knowledgeable.

This was a great training opportunity presented by people who genuinely care about safety. It will no doubt prove valuable to us to m the coming months and years!

Bobby was very patient explaining his finding of today’s inspection

Tech Shawn was diagnosed the problem and scheduled repair of section of piping for the next day.

Andrew Berry and Charles Parrish came into our busy store and completed our inspection and maintenance without any issues. Very well spoke young men. Pleasure to work with.

150 Quick Stop

Jordan sands did an excellent job of not only doing the work but explaining in detail what he was doing. Great customer service. Very professional.

Silco offers us great service through our Silco technician, Brett Bond. I can’t say enough about this guy! He knows our company and our tenants inside and out. All of our building spaces are on a coordinated schedule for servicing to keep it simple and organized, on our behalf. Our relationship is truly a partnership! Grateful for his TLC and expertise. Thank you, Silco and Bret

Ky Hines was very professional and prompt with his time here checking our fire extinguishers.

Tylor was thorough and knowledgeable. He had answers for all our questions and was very professional. We will recommend him and Silco moving forward.

Great customer service. Will 100% utilize their services again in the future.

Gerald Gillespie, handled all of my annual and semi annual fire inspections. Very professional and on time. Good communication and follow up paperwork was a breeze.

Jordan Sands was professional and helpful with questions I had regarding the suppression system. Not only did he have to return to complete the inspection due to not having access to the whole building, he was very patient with the process being delayed the second visit due to the alarm system not being put on test prior to his arrival. Thanks Jordan!

After a really rocky start with scheduling and an absent sales rep after signing, I had a very positive experience with the install team. They were on punctual, very neat, and very responsive to my questions about everything. Richard L and Dakota were a joy to work with and I would recommend them to anyone. The install teams communication, work, and desire to get the job done efficiently, quickly and neatly are second to none.

Jason Myers does a fantastic job. Our dealership is lucky to have a professional rep like him. Thank you for ensuring our fire extinguishers are replaced and keeping us safe!

Jason is always great. Extremely knowledgeable. Always willing to help with any issues we have any time day or night. Luck to have him as our Silco tech.

Jason Myers is always very efficient, professional, and kind when he comes to our office!! Thank you!!

Silco has been a great company to work with. They are quick and efficient. Their staff is friendly, Robert Roush was very helpful at his last stop and I appreciated him going beyond for us! Thank you all!

Robert Roush was arrived as expected and serviced the equipment efficiently. 8 highly recommend Silcofire and Robert!

My firm had Brad Beck as our Silco Fire & Security technician. He was friendly, down-to-earth, professional, and knowledgeable throughout the entire process of updating our fire equipment. His thoughtfulness and helpfulness really put our office staff at ease. Highly recommend Brad at Silco Fire & Security for anyone needing reliable fire and security services!!

Robert Roush came out and serviced all 12 of our Fire Extinguishers. A couple of them needed to be replaced/recharged and he got them done within two days!!! The fast turnaround was very impressive! Thanks Robert!

Jordan & Josh were absolutely great, great service , great communication and amazing people. Thank you again

Been using Jason Myers for a couple years. Great customer service, great communication and always on time. Couldn't be happier.

Matt Reuter was absolutely great. Easy to get ahold of and he did fantastic work. Matt is one of those guys that companies need to hire for life

Always great service! Johnathan is always friendly and helpful. Highly recommend!

We are a Silco customer and have been for many years. Our service technician Jonathan Winston is amazing. He has been servicing our business for may years, he is very professional, courteous and thorough. He discusses with us of everything that he has serviced and advises us of any changes. Thank you Jonathan for making sure our employees, customers and business is safe.

Johnathan Winston was great! Got his work done quick and efficient. Would highly recommend. Very nice Gentlemen.

Gabriel Morrison
at Dodd's Memorials

Jason Myers was great to work with. Very personal and professional. Great service .

I had Johnathon Winston out this week for our year inspection. He is a great personable worker. He gets right to task and knows his job well. He is great and hopefully his employer appreciate what a good employee he is. Be looking forward to next years visit with him.

Jason was amazing and addressed all my needs in a timely manner as well as explained what I would need in regards to my fire extinguishers.

DFWH team appreciates you!

Silco Fire & Security does a great job! We love our technician Johnathan Winston!!

Silco And Jason myershave been taking core of use for many year . always do a great job ,

As usual, Jason Myers came in and was well spoken, nice and friendly, and explained in detail what he was looking for, what he did and the follow up to be expected within the week.

Had a great experience with Silco. Our technician, Jason Myers, was very professional, informative, and knowledgeable.

We just completed our fire extinguisher inspection with Johnathan Winston from Silco. This is my fifth year with Johnathan, and as always, the process went smoothly, and Johnathan was wonderful!

Jason Myers has been a great service tech for us here at Compunet Clinical Labs. He is a real asset to his company. He always takes care of our fire extinguisher needs. His prompt response for service shows a great deal about himself and the company he works for.

Jason Meyers again knocked it out the park. Very cordial and experienced. Appreciate you Jason!

Jason Myers was fantastic.

Tom was very knowledgeable and polite took care of all our needs with fire extinguishers

Jonathan is always friendly and calls ahead when he is coming.
Awesome customer service!!!!

We have always used Silco for our inspections. Jason M. is the best always so helpfull. He always lets us know what he is doing and what we will need in the future. Will continue to use Silco for all our needs.

Jason Myers was professional and courteous while working in our office.

Tom Wickert was very professional and quick and efficient service.

Great service highly recommend!!

Our Multi Church Organization had to certify all of our fire suppression systems at multiple locations and Bill Noveske took care of us quickly and professionally! I would recommend them to anyone!

Silco was extremely responsive in terms of both pricing and onsite service. They did an excellent job coordinating with the jobsite in order to get the job done quickly and efficiently. Highly recommend.

Great service and friendly techs. Pleasure to do business with them

As always the service was awesome. We really enjoy our relationship with Travis. He always stays in touch, follows up and gets the job done

Hired Silco to do the full fire and alarm systems inspection for my church. They were very professional and answered all my questions during the inspection. Walked me through the process as they found deficiencies and were able to address several issues while still on site. The scheduling department was great in working with me to start the inspections as early as 6:30 and the billing department provided estimates on the additional issues they found within 30 mins. of the inspections. Great service and teamwork all the way around.

They call every year to schedule and make sure we are up to date, I don't need to remember. Everyone that comes out is great with our follow up date to keep all our truck moving.

Jordan did a great service today. He was on-time, quick and efficient. I highly recommend.

Great service, fast efficient and affordable. Tony was great, very knowledgeable, courteous and processional.

We had Tony Lupico check our fire extinguishers and our lights at our boutique hotel. He was so nice, professional and knowledgeable. We enjoy working with Silco and we would welcome him back anytime!

Anthony replaced a residential garage door spring for me. Professional, quick, competitive price.

Silco Fire & Security is there when you need them. Thank you.

Silco Fire & Security is a top notch professional company.
Quick response time and excellent communications.

Thank You!

the guys were on time and very thorough, good job

Dan took time to explain what he did and what will be taking place in the next few years. He was kind and easy to work with, and always has.

Great place costumer service over the top thanks Antony Rosario for your help
Highly recommend

The service guys from this company are always looking out for us. They do a great, thorough job every time. The young man today was very knowledgeable and polite and professional. They have been servicing our flower shop for 18 years.

I greatly appreciate the scheduling process for our fire suppression systems! Dan is flexible in scheduling and has an excellent on time installation record.

The Silco team is always receptive to the unique applications that we have with our custom machines. Thank you!

PJ was at our location today & did a great job! Very friendly and Silco is very lucky to have him working for them!

Ben Humphreys was an awesome technician. He was super nice and explained all the rules of fire safety. Great guy, deserves a raise!

Ben H was a great guy and didn’t mind answering questions! Awesome experience

When my electronic gate malfunctioned I called Silco. I had always used a different company for any gate issues but they had closed down and Silco took over their client list. I was somewhat reluctant because I have never used this company before. I was quickly put at ease after talking with Travis at Silco! Just from my explanation of what my gate was doing he was able to pinpoint the issue! He sent technicians out to assess the problem and they explained in detail what the problem was that was causing the gate to malfunction. A part needed to be ordered but Travis wasn’t comfortable making us wait so he went above and beyond to locate the part asap! The technicians (knowledgeable, personable and professional!) had my gate up in running in no time!! The weather was terrible the day they repaired the gate, raining and snowing, I asked the technician if he’d rather wait until the weather cleared up but he said it was no problem at all! And the cost was very reasonable!! I highly recommend this company!! While I’m sorry a business closed, I’m very happy that Silco now handles their clients! They definitely go above and beyond in customer satisfaction! It was a pleasure doing business with them from the first phone call to the completion of the job!! They will have my business for any future issues!

Silco employees are always very professional and friendly. Mark comes to Holland Gardens every year with a smile on his face. He is very punctual and completes his work in a timely manner.

Kyle was in our office today to run sensitivity smoke detector testing - polite, courteous, performed task efficiently and professionally.

Stellar and quick service as per usual. HIGHLY recommended

Brian Partee is a great guy. He stopped in said he would get our fire extinguisher in order.

Mark Cleland was professional and efficient.

Ben was the best. Thank you.

Ben Humphries did our inspection and he was phenomenal! Quick, efficient and extremely knowledgeable. Great Customer service skills.

Ben Humphreys was super helpful and helped us out a lot

Great service from Mark- thorough, professional and friendly.

Had questions for upper management on work done, left request for a follow up phone call, never heard back. Service has been good, seems like let down from that level up. Did not see where there was a customer service line to call or a contact person in corporate.
Eddy's Bike Shop
Jim Ruggles, owner

Bill did a great job. Showed up early and was very efficient and friendly.

Brandon was a great help. He is courteous, thorough and knows his job well. He did a huge project of replacing all of our exit signs and recently did service on our kitchen hood. Definitely would recommend. We appreciate all Silco has done for our business.

Mark Cleveland… top notch, super helpful, knowledgeable, and very quick to respond. Thank you for all of your help!

Mark Jackson did a wonderful job. Very professional and friendly.

Joe was professional and worked quickly to find the best solution for our broken garage door. We highly recommend!

Mark Cleland did a great job. Friendly and professional. Highly recommend.

Prompt service! Mark Cleland was able to come out the same day I requested service on our fire extinguishers. He returned a recharged extinguisher within a few days.

Mark Cleland always finds time to fit us in his schedule, even for our last minute calls. He is very responsive and informative to all of my questions.

Recently had Billy Roff come out and work for us at planet fitness in Sandusky! He was awesome! Had a great attitude and was efficient! Greatly appreciated!

Always a positive experience working with Silco Fire & Security. Bill Hughes is always helpful and thorough and provides exceptional service. Thank you