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Akron
330.535.4343
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Cincinnati
513.733.5655
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Cleveland
216.252.3851
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Columbus
614.449.2101
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Dayton
937.426.9717
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Louisville
502.957.3473
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Louisville
502.368.4400
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Toledo
419.473.3483
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Kassanova Cox
1 day ago
Absolutely loved having Noah Carnes come and help us at our Hotel!!! He was very quick, professional, and efficient. Couldn’t have asked for more!!!
Response from the owner:Thank you for the wonderful review! We're thrilled to hear Noah provided such quick, professional, and efficient service during his visit. Delivering a great customer experience is always our goal, and we're glad Noah exceeded your expectations. We appreciate your kind words and thank you for choosing Silco Fire & Security!
Jason Smith
2 days ago
Great class very informative and useful practical information.
Response from the owner:Thank you for your feedback! We're glad you found the class informative and practical. Our goal is to provide training that is both engaging and useful in real-world situations. We appreciate you taking the time to share your experience and are grateful for the opportunity to help promote fire and life safety.
Dave White
2 days ago
Fire alarm panel class with Heath McNamee. Excellent class. Would recommend to any line officer, FFIC and fire safety inspector.
Response from the owner:Thank you for the great feedback! We're glad to hear you enjoyed the Fire Alarm Panel class with Heath. Providing practical, high-quality training for fire service professionals is something we're passionate about. We appreciate your recommendation and are grateful for the opportunity to support line officers, FFICs, fire safety inspectors, and the entire fire service community.
Jason Miller
2 days ago
Fire Alarm training with Heath was excellent.
Response from the owner:Thank you for your feedback! We're thrilled to hear you found the Fire Alarm training with Heath excellent. Heath is passionate about sharing his knowledge and helping fire service professionals build confidence with fire alarm systems. We appreciate you taking the time to share your experience and hope to see you at a future training class!
Conrad Joseph
2 days ago
Great program for fire departments. Heath was an excellent instructor
Response from the owner:Thank you for the kind words! We're glad to hear you found the program valuable for fire departments and enjoyed the training. Heath is dedicated to providing informative, practical instruction, and we're thrilled he made a positive impact. We appreciate your feedback and thank you for the opportunity to serve the fire service community!
Josh Barnhart
2 days ago
Great instructor! Heath Mcnamee covered all fire alarm panels and explained in detail operations.
Response from the owner:Thank you for the great feedback! We're glad you enjoyed the training. Heath is passionate about helping fire service professionals better understand fire alarm systems, and we're thrilled to hear his detailed instruction made an impact. We appreciate your support!
Benjamin Lovell
2 days ago
Response from the owner:Thank you for the 5-star review! We appreciate your support and are glad you had a great experience with Silco Fire & Security.
Susan Glover
4 days ago
We had a very pleasant experience with our Silco Fire and Security representative Robert R. He was prompt and very thorough! He was pleasant and was very friendly!
Response from the owner:Thank you for your kind words! We take great pride in delivering exceptional service, and it's wonderful to know Robert made such a positive impression. We appreciate your feedback and thank you for choosing Silco Fire & Security!
John Frech
5 days ago
Matt was awesome!
Response from the owner:Thank you! We think Matt is pretty awesome too. 😊 We appreciate you taking the time to share your experience!
Robert Eddy
5 days ago
Robert Roush did amazing work and explained everything in fine detail......
Response from the owner:Thank you for the kind words! We're thrilled to hear that Robert provided such a great experience. Taking the time to explain everything thoroughly and ensure our customers feel informed is something we take pride in. We'll be sure to share your feedback with Robert. Thank you for choosing Silco Fire & Security!
Logan Ball
5 days ago
Robert roush did a great job!
Response from the owner:Thank you for your feedback! We're glad to hear Robert provided great service. Thank you for choosing Silco Fire & Security—we appreciate your business!
Arturo Martinez
6 days ago
Matt is did a very good service. Very professional all the way.
Response from the owner:We're glad to hear Matt provided professional service and delivered a great experience. We appreciate your feedback and will be sure to share your recognition with him. Thank you for choosing Silco Fire & Security!
Shawn Farrigan
7 days ago
Very informative and the hand on is a plus.
Everyone should have this training.
Thank you Robert for your time.
Response from the owner:Thank you for the kind words! We are glad you found the training informative and worthwhile. The hands on portion is often everyone's favorite because it gives people the opportunity to put what they learn into practice. We appreciate your recommendation and are happy to hear Robert helped make it a great experience.
Trae Harding
7 days ago
Putting out a real fire feels better then a fake one's
Response from the owner:There is no substitute for hands on experience when it comes to building confidence and preparedness. We are glad you enjoyed the live fire training and had the opportunity to experience the real thing in a safe, controlled environment. Thanks for sharing!
Mods T
7 days ago
Patient and made the experience fun to learn
Response from the owner:Thank you for the feedback! Glad to hear the class was both educational and enjoyable. We appreciate you taking the time to share your experience.
Mega Mayin
7 days ago
Response from the owner:Thank you for the five-star review!
Matthew Roberts
7 days ago
Robert roush super funny and chill guy, came down to byesville at hcp did a heck of a job. Definitely recommended him
Response from the owner:Thank you for the great review! We love hearing that the service was both effective and enjoyable. A little personality can go a long way, and we're glad Robert made a positive impression. We appreciate the recommendation!
Andrew Wildroudt
7 days ago
Response from the owner:Thank you so much for the five-star review!
gary stanley
7 days ago
Robert was very helpful and informative when showing how to properly use a fire extinguisher
Response from the owner:Thank you for sharing your experience! Knowing how to properly use a fire extinguisher can make all the difference in an emergency, so we are glad Robert was able to provide helpful guidance and clear instruction. We appreciate your feedback.
michelle boyer
7 days ago
Super friendly and funny! He explained the training very thoroughly! Great Job!
Response from the owner:Thank you for the great feedback! A good training experience should be informative, engaging and enjoyable, so it is wonderful to hear all three came through. We are glad the training was explained clearly and left a positive impression.
Bobbie
7 days ago
Very good instructor. Explained everything well
Response from the owner:Thank you for the feedback! A great training experience starts with clear instruction, so we're glad everything was explained well. We appreciate you taking the time to share your experience.
Robby Weaver
7 days ago
Robert Roush was very detailed with his demonstration
Response from the owner:Thank you for the feedback! We are glad to hear you had such a good experience with Robert. Helping customers understand their equipment and feel confident in its operation is an important part of the service we provide.
Brandon Chodkiewicz
1 week ago
Matt Rueter was a phenomenal tech to work with. He came in motivated ready to get the job done. Amazing attitude look forward to working with him from here on out.
Response from the owner:Thank you for the great review! A positive attitude and strong work ethic can make all the difference, and we're glad that stood out during your experience. We appreciate your trust and look forward to working with you again in the future.
Erica
1 week ago
Jimmy M. and Mark F. were WONDERFUL. They were so genuine--great communication skills, putting safety at the forefront, while ensuring we (the Spanish American Committee), as the client, were fully informed. I could honestly go on and on, but I will just say they went above and beyond. That type of service is what retains customers. Last but certainly not least, Riley was delightful and made scheduling a breeze. THANK YOU SO MUCH SILCO!
Response from the owner:Wow, thank you for such a thoughtful review! We believe great service is about more than just completing the work. It is about communication, trust and making sure customers feel informed every step of the way. We are thrilled to hear that was your experience with our team. We also know that a smooth customer experience starts long before anyone arrives on site, so it is wonderful to hear scheduling was just as positive. Thank you for choosing us!
Michael Thomas
1 week ago
I taken my extinguishers to Silco for years. Their service dept. has always been friendly, courteous, and helpful. Even if I've had a little wait for one or two of my cylinders, they are friendly and conversant, always good folks. And they are very convenient to my location, so I can pop in and be out within minutes.
Response from the owner:Thank you for your continued support over the years! We are glad our service team has consistently provided a friendly and welcoming experience. We know your time is valuable, so it is great to hear our convenient location and efficient service make it easy to stop in when needed. We truly appreciate your loyalty and look forward to seeing you again.




